A-Bay's Island Grill — Restaurant in Hawaii

6/14/21 Thought I'd add a little more detail. Convenient place to checkout in the Waikoloa Village area, directly across the Marriott Waikoloa. Was a great find on my part. Good food, reasonable prices to hit up most every day during my stay. Casey / bartender and Lulu?/ waitress (Short Asian girl, that's what I was told her name was. Sorry if I got it wrong), were always friendly, consistent, and helpful. They recommended the Lechon pupu, which was unique and on the money. Thanks, Lulu. The Loco Moco was the bomb. Thanks, Casey. Also tried the Philly Cheesesteak and threw two over easy eggs on it - my personal invention. Kalbi / Chix Combo looked good. Try it, you'll love it. The desserts were pretty good, too.. They have a plethora of beers on tap, entertainment, karaoke twice a week, clean, dual restrooms, and open later than most places. We will definitely be back again to also try their breakfast menu. Great job! 🙂🤙✌ 7/17/21 Mahalo Casey / Bartender. I'm still rocking it!

7/2721 Walking in just after lunch, bartender Jessica greeted me with a great smile and greeting. Intrigued, I asked her a few questions. She kept me filled and happy. She recommended the fish tacos and homemade shells, and I'm not a big cooked fish guy. Was ono - literally! Easily, Jessica is one of the best resources they have. We keep coming back! FYI - Menu ever changes due to availability of products on islands. Not their fault, so just go with the flow peeps! 🤙✌

11/05/21 Friendly, casual, good service, as usual. I was back in town and had to stop by for the coldest beer on the Big Rock! Darcy / bartender rocks!

11/07/21 The manager, J.R.?, Sunday morning, and every time I've seen him there, he rocks it! Keeps the kitchen and the floor going despite daily hurdles with staff and/or guests, and has a pleasant demeanor while doing it. Valuable asset to A's. Pardon me if I got his name wrong.

2/01/21 I'm still kicking it! Crabcakes were fast and ono!

5/10/22 Still my consistent Go To on this coast! Beer and Calamari for HH. Bring it, baby! Kat is still Kool as the main BT! 😉🤙✌️

8/2022 Consistent go-to. Had a burger this time. 🤙✌️

11/2022 Nice to see they're still persevering. It's still a go-to place! 🤙✌️

5/2023 It's been a little bit. Things keep changing, which is a good thing in today's world of restaurants. Means they're constantly adapting. It's a good and healthy sign. I hear they're opening up yet another location in Waikoloa Village called Mauka Bar and Grill. Can't wait to try it when they open. Way to go! 😉🤙✌️

6/2023 Sadly, it appears they're falling victim to the labor shortage. I say this noticing they have enough staff but lack of training in simple customer service. My most recent visit, I waited for a good 5 minutes while two bartenders and a manager seated at the counter never budged. The restaurant was dead, two tables, and 7 people at the bar, including the manager. I'm assuming he's a manager as he got up from his seat at the bar and punched in to the POS system. I can appreciate workers shooting the breeze, but as a food and beverage hospitality worker, if I want to indulge, I want to indulge. This had been the third time where service was lacking, and former faces seemed to be gone. Times change, understandable, but so has service and my enjoyment. Will try next door ($3 off all items for Happy Hour) next time I'm in town. The guy next to me ordered a hamburger with cheese. I noticed the cheese just slapped on and not melted. This was a sad look and doesn't justify the cost.

4/2024 They've got a new bar manager and the same good chef. It's still a go-to place, especially for Happy Hour. Great specials, friendly service,...

Good food! Good Music! They have live music every night on the patio (chill, acoustic stuff) which is cool. You need reservations if you want to have dinner on the patio because it fills up fast. Food was pretty good. Not excellent, but very good, and definitely the best food we had in the area. Their water is really good (I always order water now with being pregnant and some are...well, just gross!). Their's was delicious and they fill your glass regularly, which is nice to see, even if you're not ordering alcoholic beverages. (Sometimes I feel shunned not getting an alcoholic beverage, and they didn't make me feel that way). We ate there 3 times, 2 meals and once for dessert only.

The corned beef hash breakfast was "island style". Interesting and like a big mushy patty with a crispy outside. Some of the rice wasn't cooked all of the way, but overall it was delicious, and the portion was huge. The French Toast was made even better with the coconut cream sauce.

The fish Tacos are made with whatever the fresh catch is and they are delicious (if we went there another time, I would have ordered them again). They had gotten a special Ahi one day and made a special cesar salad with it. It was kindof strange because the Ahi came out as one big seared piece. I would have expected it to be cut up to go more with the salad. It was ok, not the best.

The ice cream sundae, cheesecake, and lava cake w/ice cream were both outstanding.

Service was pretty good as well.

I'd go there again over any other place...

I don't even know where to start, overall everything is fairly average except the service which was extraordinarily bad. I ordered a cocktail which basically tasted like a mix of chemicals, we politely asked the server if we could return it and order something else, they agreed to it at the moment but then didn't show up for half an hour. They hesitantly got us another drink after close to 45mins of agreeing to replace while being condescending at every interaction (i really don't know if they were being racist or just jerks, there were no other people of color except us) and then charged us for both the drinks.

We then very nicely asked if they could take off the first drink since we had asked to return it and the guy just pointed at the drink saying it's on your table. We then told him we had this conversation before and he himself agreed to change it we didn't even touch that drink.

He went in, took the item off, we signed the check thinking our nightmare experience was over just to realize that they charged us an extra $22 over our bill. Idk how they could do something so utterly illegal and get away with it, we're not used to thievery and didn't take a picture of the bill which we need to dispute the charge with the credit card company.

This place is worth visiting if you want to experience daylight robbery, racism and watered down cocktails!

Before they send out a generic response here about reaching out, we have already reached out to the management using their website and got...