Pizza Hut — Restaurant in Hayden

So I am visiting CDA, Idaho for the weekend. I used the Uber Eats app to have Pizza delivered. I ordered a big meal box 1st pizza was supposed to be Pepperoni & Sausage Pizza, 2nd Pizza was supposed to be a Pepperoni and Pineapple pizza, Chicken Alfredo Pastsa, my order was supposed to include cheese sticks, a cup of garlic butter and a cup of marinara. What I got Large Sausage, Onion and believe red and green peppers (green ones could be jalapeños as the pizza was spicy), a medium pizza that was only Pepperoni. Cold Chicken Alfredo Pasta, I received bread sticks instead of cheese sticks. I also did not receive the garlic butter cup. I have to say My Uber Drive was AMAZINGLY AWESOME, however I can not say the same about the staff at this location. First they gave her just the pizza which my driver informed them there was pasta and some kind of bread or cheese sticks that went with my order. I get the evening/night manager was sick and someone from a Spokane store was filing in for her (at least this is what they told my Uber Driver). My driver also said there were only 2 people working at the store when she arrived there. On a Friday night in the summer? Who would do their schedule like that? I asked Uber for a refund for my pizza but asked they leave my tip with the AMAZINGLY AWESOME driver. I hope they do, pizza hut this is exactly why I usually order from domino's pizza, because no matter where I am located if I order Pizza Hut there is ALWAYS something wrong with my order. Once again I am sorry that I placed an order with your company, if it weren't for my Driver I would of also been missing half of the wrong order they sent to me also. I am so upset about this. I was actually hungry and wanting pizza. I now have 1 pizza I can not eat, 1 pizza I dont want to eat, no cheese sticks, because I instead received regular bread sticks, cold Alfredo Chicken pasta, and no garlic cup. The only thing that was correct on my entire order was the cup of marinara. I am literally so disappointed with your...

Tonight we ordered pizza from this location using pizzahut.com. we were told our pizza was going to arrive at 7: 20. We placed our order at 6:35.. at 8:15 we called the restaurant phone number and we're greeted by a foreign call center who could barely speak English who then transferred us to the store to have our issue resolved.

We waited on hold for 24 minutes to get through to a lady who was the rudest most unsympathetic person that I have ever spoken with.

We asked for a refund and we're told that they were unable to do a refund back onto our debit card but they could offer us store credit.

We were told they were unable to issue a refund because our order was being fulfilled by doordash when we never placed an order with doordash

The female employee we spoke with was snarky and condescending and when we asked if we could speak with a manager she hung up on us

I will never order from Pizza Hut again and I will tell everybody I know how terrible...

Haven’t had Pizza Hut in probably a year due to the cost but decided to treat ourselves. Ordered a hand tossed pizza with 5 toppings. The crust was horrible. I don’t know if they changed their recipe but nothing looks different online. This is our first time to this new store so maybe it was this store. The crust was more like frozen pizza dough. It was like cardboard and didn’t have flavor. We ended up throwing it away, it was that bad. A $5 frozen pizza would have tasted better. Super disappointed as normally Pizza Hut is consistently the same no matter the store but that wasn’t...