QDOBA Mexican Eats — Restaurant in Hays

Do NOT eat here! The entire place was filthy. I had to clean my own table and chairs and my husband had to use paper towels and water to clean the men's room enough just to use it because it was covered in piss. The women's restroom was ok but I had to pick up and move the oversized trash can to be able to get to the sink and the paper towel dispenser had a sign on it to "wiggle the bar inside because the motion sensor doesn't work but it isn't broken" instead of fixing or replacing it. The employees rushed us through ordering even though we were the only customers in line and we were trying to ask several children what they would like. Nothing was labeled so I asked what each of the meats are and the employee was very short with me. We got 3 burritos ( if you could call it that) I asked for cilantro and was given three pieces the size of a grain of rice and both employees proceeded to was up the tortillas into actual spheres I kid you not. One sphere ripped and they grabbed another unheated tortilla and dumped the filling into the other one. The toppings were not spread evenly at all I had to unwad, respread and reroll my burrito myself because there was no way to get my mouth around the sphere was. I paid and waited to be handed a receipt or at least be asked if I wanted one or told I was good to go but nothing. The guy stood there and stared at me like I was stupid and eventually said "oh you're done now if you wanna grab your stuff" but I hadn't even gotten the milk for the kids meals yet so I asked for them and he looked angry like I was lying and turned to the first employee and asked and had to be told yes we ordered milk and he had already been told to grab them but apparently when he went to grab milk he just...

⚠️⚠️⚠️WARNING DO NOT GET THE RICE HERE IT IS SEVERELY UNDERCOOKED⚠️⚠️⚠️ I KNOW THAT I AM NOT THE ONLY ONE TO EXPERIENCE THIS BECAUSE OF THE OTHER REVIEWS. Never in my life until today have I had a QDOBA BOWL with UNDERCOOKED RICE. Tell me why I took a bite and I felt a crunch. IT FELT LIKE TAKING A BITE OUT OF A STRAIGHT CEMENT BLOCK. I looked at my bowl and I saw the middle of every single grain of rice was raw. There was a crunch where a crunch should not be. The pico de gallo had no FLAVOR. It was basically tomato water. There was a mystery liquid at the bottom of my bowl. The sour cream was looking like cheese. 😟 And this happened twice as well. I got a bowl the other day and the rice was again raw. They had two chances to give me good rice and they did not. Instead of risking a malicious bite from this qdoba please frequent a chipotle for your own sake if you value your life. THESE PEOPLE ARE STINGY. When I say this never do I mean the amazing qdoba in Salina KS. I have gotten so many bowls from that location and NEVER have I been served under cooked rice.⚠️ ALSO DO NOT GET THE GUACAMOLE UNLESS YOU WANT HYPERTENSION FROM THE INSANE SALINITY OF THIS ITEM.⚠️ I took a bite and thought I was eating salt. How can something be tasteless yet extremely salty? I do not know. I NEED YOU TO KNOW THAT I AM NOT TROLLING. IT WAS SO BAD THAT IT GAVE ME THE MOTIVATION TO WRITE A REVIEW. THIS IS THE SECOND TIME IVE EVER WRITTEN A REVIEW. THIS SHOWS THAT SEVERITY OF THE SITUATION. IDK IF ITS THE NEW MANAGEMENT OR WHATEVER BUT THIS IS...

So there I was, craving a burrito like a pirate craves treasure, and I thought, "Qdoba, you've never let me down!" I stroll in, ready to have my taste buds tango with a delicious burrito, only to be met with the burrito barista's grim news: "We’re out of tortillas."

Out of tortillas?! That's like a pizza place running out of dough or a Starbucks out of pretentiousness. The very fabric of burrito reality was unraveling before my eyes.

I tried to process this. Was I on a hidden camera show? Was there a tortilla thief on the loose? Did the tortilla gods get angry and smite Qdoba? My heart sank. My dreams of a burrito, wrapped snugly in its floury blanket, were dashed.

Determined not to leave empty-handed, I settled for a burrito bowl, which, let’s be honest, is like having a birthday cake without the frosting. It’s still cake, sure, but where’s the fun? I couldn’t help but feel like I was eating the components of a burrito that just couldn’t commit.

To be fair, the ingredients were fresh, the guacamole still had that perfect creamy zing, and the queso was as addictive as ever. But without that tortilla, my burrito bowl felt more like a sad salad that watched too many cooking shows.

Qdoba, you’re still in my heart, but next time, let’s keep the tortillas stocked. A burrito-less Qdoba is like a stand-up comedian without jokes. Just a bit awkward and slightly disappointing.

Two stars, because even a tortilla-less Qdoba is better than no Qdoba at all. But seriously, let's avoid this tortilla apocalypse in the...