I Love Banh Mi — Restaurant in Hemet

I use to really like this place but recently I've been having some problems with it. The last 3 visits I've attempted to make to this place have ended in me not ordering at all.

Maybe 4 months ago I went on a Sunday afternoon to order 3 Beefriended Banh Mi's and the cashier said they didn't have beef. So I left. It sucked. No big deal.

3 months ago, I went late Sunday and the cashier said that the bread was frozen, right after taking a bahn mi order. If felt like the cashier just didn't want to take my order at all. And it was late Sunday afternoon, around 5 ish. Maybe it was slow and they just didnt want to take another order. I know what it's like to work. Fine.

I go again this Monday, its around 3pm, I wanted to order bahn mi's to go as a late lunch because I had already had a long day and I didn't want to cook. I go back to this place and the cashier tells me to wait, so I do. I wait no less than 5 minutes and I ask for 3 Beefriended's to go and yet again, I'm told immediately that they're out of beef and that it will take 40 minutes to even get an order done.

So this has happened to me 3x now. Bad luck and hard not to take it personally. I was a little bit rude bc I was so annoyed. So if they see this, I do apologize.

It makes me wonder if this place simply no longer sells beef related meals.

This used to be a great place to get great food and it's not anymore in my experience. I urge whoever manages it to get more employees and to pay them a higher wage, because why is a cashier making the sandwich in the first place? Their job is to take the order not make the order.

I hope this place gets better but in the meantime, I won't...

I’ve been coming here for years and have always loved the food. The quality is top tier especially for this area. I would say that the quality of service has definitely declined over time. Today an employee named Keyra took our order and she was extremely rude. When we walked in she didn’t greet us despite nobody else being in the store, she saw us but just walked to us and when we were at the register she still couldn’t (or just didn’t) even ask us what we wanted to order. Not a single question was asked other than what name the order was going to be under. I expressed to my sister how I felt when we were finished ordering (off to the side) and she kept staring at me the entire time we were waiting for our order. She was clearly able to greet and ask questions because she did so to the next customer. When she handed me our order, I asked her if the noodles were separated from the broth and she just stared at me with a blank face. When I asked her a second time, she robotically said, “Yeah.” Not one thank you and was very rude. It felt discriminatory. Even my four year-old child commented on how impolite she was. As much as I love the food here, this interaction ruined my dining experience.

(Once we got home we also realized that the quality of the food also declined) not sure if it was because we ordered to go, but we barely got any meat in the pho we ordered) I weighed it and it was 2 oz. worth of meat per...

Updated 5/1/21:

So sad We went back and tried something new for us. We wanted to try the curry and the Bang Bang chicken. We called to confirm that it was white meat otherwise we would just get our usual tofu items. We were assured that it was white meat breast. When we got our food home, neither meat was breast meat. The garlic fries were cold too. We called and they said that they couldn't do anything about it. There was no manager and they couldn't even make us something else. So so disappointed. She was getting progressively more rude. At the end of the conversation she said "I have to go I have other customers. You have an ok night". Everything would have been fine if they would have just made us 2 tofulicious. I don't think that we will be going back.

Original: We come here frequently and love everything we have tried. The Banh Mi is fresh and yummy. My favorite is the Tofu-Liscious. It's a simple but delicious sandwich with marinated grilled tofu, pickled carrot and onion, jalapeño, cilantro, soy sauce, and mayo on a baguette. The Gallic Tofu "small bite" is a favorite too. It is fried tofu with fried garlic, jalapeños and Thai basil. The garlic fries, fire cracker fries and egg rolls are yummmy too. Pretty much all of the drinks are awesome. You can try something new every time! The employees are always super friendly too. They have a great loyalty card too. Some many...