KFC — Restaurant in Hempfield Township

I went here with two friends before everything closed from COVID, but there were still cleaning measures in place. First off, was immediately disgusted at the inside. The leather on many booths was torn and revealing the tacky cushion underneath. The cashier was uncomfortably loud given there was only two other people in the whole dining room. When I told him what I wanted he always kept repeating every thing I said along with it’s price like I didn’t know it from seeing the menu board in front of me. He was also hard of hearing though constantly yelling “what’d you say ‘hun?’” or “you gotta speak louder!” The food was gross, much more greasy than it should’ve been to the point it was pooling in my mouth. The tea urns were dressed in dried up marks of tea like they never clean them off at night. I’ve not had this type of experience only once though. Now I know that I’m officially never going to...

Placed order online and waited for a half hour in the drive thru before getting food which I understood it was busy. But after getting home of course the only thing we ordered for my grandson was missing. Tried to call you see if there was any way I could come back up and instead of sitting in line for another half hour I could just be met at the door with my missing item, but they had taken the phone off the hook. So obviously there was no other option then to sit in the drive thru for another half hour to get my paid for missing item. Now by the time I get home the hot dinner home for my grandson the rest of us can enjoy our hour old and cold food. You're not open for dine in but you should still be accepting phone calls for when you guys screw up an order. It's ridiculous that because of your mistake I have to spend an hour of my night waiting in line and then eat...

We went at 9pm,we were told they didn't have much of a selection that they would have to cook more and would take about 15 minutes. After making our selections from what they had cooked under a light we ordered 2 meals one with coleslaw one with mashed potatoes, no gravy. We got one meal with mashed potatoes n gravy. Only noticed because I only got one drink. When I said I needed another drink I was told I only ordered one meal. She said she only charged me for one, and I might add it was wrong. Gave her my card and ordered the second meal again. Didn't get a receipt for either charge. Or sides were both wrong, didn't get the coleslaw and one drink was wrong. The lady working the drive thru needs to find a job she enjoys cause she wasn't happy with the one at this KFC. Don't think I will be going back...