Unfortunately I had a bad experience from this location on my last visit, the lady on the pictures is very rude, I could also see she have those guys very intimidated, her voice is so loud and rude that you don’t know if she’s trying to fight you or what? I showed up that night and she was complaining because every night when they are almost going to close people come in for service, so, are you mad because people are going to buy at your store instead of buying on the next door five guys? You should not complain about your issues in front of customers, even that you need to reduce your voice tone and be polite and professional. When I come in at the store I could see that you get upset because someone was going to make you work, you need to see the way how you threat your coworkers, they are not your personal employees, or you’re the owner of the restaurant? I hope the big manager of this store or the owner of this store could see this review and understand why I’m trying to said. The food was delicious as always on every jimmy Johns, but the behavior from this lady needs to be seen by the big managers, I hope if you’re the manager put on line this lady since you may be losing money because for example, I’ll not be coming back to this store thanks for that very bad customer this lady gave...
Read moreSo, I went into this establishment and I noticed that there were a lot of talking over top of the sandwiches. Spit usually come out of people's mouths whether they know it or not when they're talking. And I just don't think it's sanitary to talk over top of people foods unless you're wearing a mask. I wrote to the store survey and a manager called me back immediately. He basically told me that he's training a couple of people And they have to communicate what orders are coming down, Ok, I understand that, but if you're gonna talk, why you're working over food, turn your You're head away from the food Or wear a mask, its that simple. But Instead of owning any responsibility he Basically told me to never come back in the store again. Very rude!!!! And I promise I was not rude to him in anyway. I spoke very calmly. I didn't ask for my money back or anything. I just said I don't want the Sandwich anymore. But it's okay, they don't ever have to worry about me. Coming to that location ever again. And I wouldn't if I were you...
Read moreI've been to the original Jimmy John's in Chicago. I'm glad to see these restaurants spreading around. Getting our order checked in took quite a little while and a bit of repetition. They were still very courteous. Forgot our pickle but since we were eating there that was an easy fix.
If you like cold sandwiches this is the place for you. If you like hot sandwiches you should go to the other Chicago staple which is Potbelly's about 20 minutes from here. Jimmy's name brand chips are great. Their pickles are great. The sandwiches are great and fresh, however I think they are getting a bit expensive and these sandwiches are smaller and little less packed with great cold, fresh ingredients as it was just the last time I visited. Atmosphere is fine. It's nice not to have to pay a big tip to a waiter, although you still feel obligated to tip at the...
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