El Ranchito Mexican Restaurant — Restaurant in Hermann

I want everyone in the Hermann area to share this status. It's from a friend of a friend. I've heard horror stories about the owner/manager of this restaurant, and obviously he has no clue what social media is about. "Wow what an experience. Last time we ever go to el ranchito. Told the manager about the service and orders being wrong and he didn't seem to care. So I told him we had given them their last chance at our business and he told me to pay the bill and get out. Dos primos will get all our business. Then the manager proceeds to tell me how much money he gave me for my sons trip and procedure in china and corrected him that the money was my sons NOT mine and he thru in a few choice words as did I in front all 3 or 4 customers. I realized it was time to get out before it escalated. I try to give everyone a fair shake business wise but that joker just needs some customer service training. I wont even get into the yelling and hollaring at the front bar while we were trying to eat. I hope no one has to experience what...

The food is not impressive here. It doesn't have much flavor and some items are really bland. They have lost a lot of customers over the past couple years. It used to be packed all the time. This place floods almost every time the river and Frene Creek come up. After the flooding, you never see any replacements or construction work of anything that was under water. And it usually doesn't take too long for them to reopen. I often wonder how they can do that because you never see anything replaced. Before changing hands, they "recycled" the chips that weren't eaten after being served to each table with the salsa. I don't know if that cost cutting trick is still being used, so I always skip the...

Wow. We went to the other Mexican restaurant in town the last time we came and were not impressed so we decided to give this one a go and didn’t have high expectations... but DANG! The meat is how we judge a Mexican restaurant (and the dips) and all of which exceeded our expectations! The chicken and steak was not chewy or rubbery (like some smaller Mexican joints) it was perfectly tender and delicious! The white queso dip was great, as well as the salsa. If you are debating, just go! When we come back through Hermann (for the 4th time) we will...