donuts are as great as always but sadly in this past month i have received bad attitude and bad service from one specific worker by the name of “Martha”. i always came around back then receiving the hot light donuts from the employees for the light being on. but ever since this new person at the window started working i haven’t been able to receive any of the hot light donuts. i take it she’s a manager so there’s not much i could do in my situation. the same thing has happened multiple times with her and her way of speaking to customers including myself. she has proceeded to tell me before, “we don’t do this here” and that “we’ve never done it” with vile attitude. i also recall once coming in through the drive thru for two waters and she asked me with a sarcastic tone, “you came in this drive thru for two gd dmn waters?”. used to love this place as it had many greeting employees but being mistreated by a manager makes me never want to revisit. do...
Read moreThis location was terrible it started out with the drive thru line. I came in the wrong way then I went around the back of the auto shop to get in the line correctly. When I reached that side road again, a guy in a truck attempted to cut me off and skip me as if he didn’t see the way of the traffic. He then pulled all the way up to my car with his high beam lights on. I started to get out to confront him but the line started to move. Idk what gives ppl the right to think it’s okay to cut off other cars whose been waiting longer than then. Then after waiting 25mins in line the worker says they only have glazed and raspberry. Today was the national chocolate doughnut day with 50% off and they didn’t have any doughnuts. And it was only 9:00/9:30. I saw the HOT sign on and thought i was getting fresh doughnuts and they were cold. I was so disappointed because I actually broke my diet to enjoy doughnuts and they weren’t fresh....
Read moreLet me begin by saying this location is a joke. I literally came in the month of October over at least 10 times to try & get those Scooby donuts for my son. Not once did I find them. Never available. If they make them here, than this staff is the ultimate joke, they don’t work. They don’t care probably underpay. They only had glazed already cold & mini glazed that’s it. Get a new manager or just the entire staff. Don’t come here NORTH MIAMI LOCATION is WAY BETTER. They actually work there. Unfortunately I live close to this joke. Than the staff is always saying “all we have is glazed not fresh.” DUNKIN DONUTS IS CLOSEBY ON 49th ST & always have tons of options & the staff don’t have a dumb face expression there. Their system is always working too like a normal operating company, here that’s another joke, the system is almost always down & I feel the staff don’t want to work especially the...
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