Carl's Jr. — Restaurant in Hillsboro

Today I went to order my kid a lunch to drop off at school. I ordered 2 cheeseburgers and a French fry. When I got to the window I paid the lady $9.50 and grabbed the food. I stopped to check the bag and there was no fresh so I reversed my car to the window to ask the lady. She said well I didn't hear you say that!!! Not my problem kinda attitude. I said ok well I don't have the receipt did you give me one?? She said idk. I looked and couldn't find the receipt so I take it she didn't give me the receipt. Anyways I didn't have time to argue with her I needed to drop off his lunch before it was too late. This was a lady prob in her 50's or 60's that took my order today. She had no care in the world about trying to help me. The order was a small fry btw. Prob wouldn't have taken her long to go get. I bet they had some already made. Anyways I just have a problem paying for stuff and then not getting what I paid for. And then on top of that getting treated like I'm no...

Missing food - missing receipt

They forgot to include the cheeseburger I ordered for my toddler. I didn't find out until I got home. When I called, they asked me if I had a receipt to prove it, at which point I realized they never gave me one of those either.

The person I spoke with wanted me to come back in and pick it up.

I explained it was a 10 minute drive, 20 round trip, and that I wasn't going to come back in because I now had to make my toddler food and get her down for a nap. At that point, the employee decided it was OK for me to pick up the burger at a later date. Gee, thanks.

First time ever at a Carl's Jr. Not excited to go back. It wasn't busy at all when I went in around lunch, so it was surprising they messed up the order. Disappointing they didn't offer to make it right by offering me an apologetic smoothy or something in addition to the...

As I was driving along TV Hwy, I thought that a good burger would be great...and lo and behold! Carl's Jr was in sight and I made that left turn - to get the best burger I've had in a very long time. Both gentlemen at the counter were super nice, one shared that I could have 2 for an xtra $1! Yes, please. The lady who was lovingly preparing my order is new, only her 4th day (they apologized for the wait, but there wasn't a wait, the screen was full of orders) Anyhow, the lady truly assembled my meal as if she was plating dinner at home, and it tasted like it! I hope she never loses that talent. Burger looked like the pictures, tasted like fresh from the BBQ. I drive by there often but usually eat at home. I might change things up a bit going forward. Thank you for being a great owner, hiring great staff, serving quality food! I'll...