Messed up my drink twice to the point it was disgusting. I ordered a grande iced coffee with whole milk and an extra shot of espresso. The first time they made my drink, there was hardly any coffee and almost entirely milk. It was the color of one of those off white cat scratch posts. I went back and explained my issue and the girl who helped was kind of rude about the whole issue. The employees tried making it seem like I ordered my drink incorrectly. I am going to be honest, I don't recall asking for 1/8th coffee and 7/8ths milk. When they remade the drink, they gave me straight coffee that tasted burnt and over roasted. No milk at all. I asked a barista friend of mine what the issue could be and she said that the extra shot of espresso i got was expired. I ended up just throwing out the coffee. I do not reccomend this...
Read moreWhen I approached the counter I was greeted as if I had committed a crime against humanity, when I was ordering the person working there talked in a snobby rood voice, I ordered a smores frappacino and when I got it I noticed there was no whipped cream in the bottom I asked the lady why and she said there was. I have ordered about four iced white mochas from them and they always tasted terrible. I am never going there again unless somebody can take order and make them all do what they are...
Read moreSecond time now there hasn’t been espresso in my drinks. The first time I paid for it, and it wasn’t added. This time luckily I didn’t pay for it (looked at my receipt after the fact) but I asked for added shots of espresso in both my chai lattes. I’m not sure if the employees just don’t listen or if they’re so understaffed and that they’re frazzled. Both time the employee has been working alone with...
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