I would like to highly commend Kerri on her attitude and professionalism! Yesterday, Thursday, 1/18/24 we stopped @ your store. We ordered 3 drinks and thought each one was $3.00 because it was $3.00 Thursday. The guy at the window literally told us that we would need to go back through drive through and he'd need to re-ring the order 3 times in order to get the deal. Kerri came up and redid the entire order, 3 times, allowed each of us to use our phone app and re-rung the order. She was so pleasant and happy to do so. I wish there were more Kerri's in this world! Thank you, Kerri for...
Read moreI want to express my sincere appreciation for the care and attention the barista at Starbucks showed when handling my son's severe dairy allergies. When I mentioned the Matcha Crème Frappuccino, she immediately took the necessary precautions by using a new blender to ensure there was no cross-contamination. Her diligence and understanding made a world of difference, and it gave me peace of mind knowing that my son's safety was her top priority. Thank you for providing such...
Read moreYour holiday gifts are marked 50% off and the manager would not honor it even though the sign was directly in front of the product. This is false advertisement. I was tend to buy a coffee press and I have a picture of the sign directly in front of it. Starbucks customer service is going farther and farther down the drain. Like why not honor it? The sign was right in front of the product. I’d like to be contacted by Starbucks management to...
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