Offerdahl's Off-The-Grill (Hollywood) — Restaurant in Hollywood

I remember when Offerdahl's served good quality bagels and sandwiches with excellent customer service. Those days are long, long gone. Whereas many of the Offerdahl's I've eaten at in the last 3 years have been terrible, my experience at the Hollywood location last week was the last straw for me. The lady behind the cash register would not even look at or acknowledge me as she was far more interested in her girlfriend who had entered the store right after me, she literally attempted to take my order and take my debit card without looking at me once. I had to keep repeating myself to get her to do anything whatsoever, again, enamored by her girlfriend standing behind me. Then after I paid, she tossed my debit card back at me. I looked at the manager who clearly saw what was going on, but he couldn't have cared less. The bagel was extremely doughy and tasted just awful, they slathered on the butter and slid it over to me on a dirty plate. While Offerdahl's food is bad and I will never be returning, the customer service sealed the deal. By the way, maybe something else besides solely pictures of the owner, regardless of his sports career, would be nice to look at inside, but thats the least...

I’ve seen the name around Broward County, and last week a client bought me a sandwich from there. Boy talk about being super impressed! I told my wife about it, and she said there’s one right near our home in Hollywood, and I went there got the same sandwich the client bought me - the steak sandwich on a baguette - it was again seriously out of this world! I highly recommend this place, and I look forward to trying other items on the menu which is difficult for me because when I find something delicious it’s hard to try something else. There are three other sauces that go with other dishes, and I asked if I could try a little of each, and the girl behind the counter so accommodating that I got such a good feeling about the place before I even placed my order. Each of them were seriously delicious, and I couldn’t decide which one I wanted with the sandwich. I also added brie cheese to the sandwich at no charge. If you haven’t tried them, do not hesitate! Bon appétit! Interesting detail: my wife taught some of John Offerdahl’s kids when they were seniors at Saint Thomas Aquinas...

l was excited to try this new spot after reading some mixed reviews but after what I experienced at this location, I will not be returning again! If I could give zero stars I would. After a long wait for my order and dealing with a rude cashier, there were multiple missing items, even the ones I was charged extra for. I ordered a breakfast salad which is supposed to come with avocados in the meal, unfortunately when I opened my order there was only half of what was written in the description was include in the salad. The main reason why I was excited about getting this order was for the avocado but there was absolutely no avocados anywhere. And the other meal i order was supposed to come with a substitution for the chips, and after verifying that with the Cashier while making my order, I still didn’t receive my substitution!!! I was greatly disappointed and frustrated after coming here. I can understand one mistake but my whole order being wronged is ridiculous. Hopefully the other locations are better in giving people the orders...