As we did last year we came for my wife's birthday. Last year we had twelve people and spent close to $900. My wife said she would like to come back to Stormin Crab again this year. When it became time to order we asked to pay with three separate checks as we did the year before. We were informed that we were not allowed to do so and that we could not even sit at a different table or sit at the bar. The employees expect a large tip but can't even write one separate check. Again we spent close to $900 last year and tipped well. No management on duty and the staff was incapable of dealing with the situation. You can say good bye to at least 12 customers! Question? Is it a health violation to put your thumb over the spout of a bottle and then shake the bottle...and then pour the contents of that bottle directly in to the glass. Just asking. In closing and to be clear... I asked to have a separate check I was told I was not allowed to... I then suggested that I would move to a separate table again I was told I was not allowed to... I then moved to the bar and was asking to order my food separately at the bar... again I was told no. This event totally ruined my wife's birthday dinner with the family.
The philosophy of the customer is always right appears to elude the management and staff of the restaurant Storming Crab? More like (Storming Nazis)! We were basically told to sit down do what we say and shut up... unacceptable.
They should also look at the surveillance camera and observe the bartender's serving practices. I would like to have that addressed also or at least inform the health department.
The whole situation could have been handled so easy...
   Read moreI usually don't write reviews, but I feel compelled to after the awful experience I had at this restaurant. My chicken arrived with a bite taken out of itâyes, you read that correctly. I immediately notified the manager, and after a brief conversation, they told me they would take it off the bill and replace it. Fair enough, I thought. But 15 minutes later, the manager returns with the most ridiculous excuse I've ever heard: The owner said they'd only replace the one piece of chicken that was âaffected.â I couldnât believe it. The chicken was clearly bitten by someone in the kitchen, and they were trying to downplay it. Even the 3 waiters who saw the chicken admitted that it looked like an actual bite, INCLUDING THE MANAGER!!!! I was furious and made it clear that this was unacceptable. I even warned them that if I got sick, Iâd be suing the company. To make matters worse, I asked to speak to the owner twice, but after waiting 20 minutes, I was told the owner refused to come out. As a paying customer, I find it appalling that the owner wouldnât even address the situation. Usually, owners care about their customersâ experiences, but not in this case. The manager was completely unhelpful and rude, which made the entire experience even worse. On the bright side, our waiter, Tima, was kind and understanding, which was the only positive part of the meal. Overall, I do not recommend this restaurant. The owner is unprofessional, and the manager's attitude was awful. Save yourself the trouble and find a place that actually values...
   Read moreIf this were closer, weâd definitely go more often. It reminded me of a Joeâs Crab Shack with a okay area did kids.
The place was covered in graffiti. So much that u wonder if some of it is fake. Seems unrealistic for the writing to be everywhere. In spite of that, the restaurant has a good vibe and a huge waiting room, so Iâm sure theyâre popular.
The service wasnât very good even tho they werenât busy.
The seafood bread was delicious. I could eat just that. They were out of the gum o & etouffee, so we went with fried scallops (weâd never had scallops fried) & Cajun fried rice, silver weâd never had that either. Sadly, there is nothing Cajun about their Cajun fried rice. In fact, it was very bland fried rice. It tasted like lean cuisine. Very disappointing. When we mentioned that the rice had Jo Cajun seasoning and asked for more, the waitress explained that thereâs nothing Cajun about the fried rice. Itâs only called that since theyâre a Cajun restaurant. So disappointed by the false advertising. We knew we were in a Cajun restaurant & would face never ordered regular fried rice. đ˘đ˘đ˘
The fried clams were okay. Wouldnât get them again. I think if there were seasoning in the breading or they were served with a good garlic aioli theyâd have been good. Just weird with cocktail sauce.
Looking forward to going back when we have bigger appetites since a lot of the food looked delicious and the seafood...
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