Minato Japanese Restaurant — Restaurant in Honolulu

WOW, not in a good way. I'm a regular (no more), who ever is that temporary replacement host/cashier is a#!hat, if that is permanent good luck with business. I've been coming here for over two years, the ladies are super nice, friendly, and try to remember the regulars orders, not once had a problem, till now. Placed my order as usual, and ended up with not my usual. When I attempted to straighten out what happened, got you ordered it that way. There was no professional attempt to resolve the problem just a blame game, that became you said, no I didn't thing. So asked for my money back, got a slam the money on the counter huffy attitude, me being the bigger person didn't throw the food at him, but should've. Terrible, I...

I’ve been passing this restaurant for the last month, very interested. Because I had a little time before my ride arrived, I decided to get some takeout. Cute place, dark and moody atmosphere. The salmon nigiri wasn’t fresh and it was slimy and the uni had begun to turn bad. I prefer natto on the side but was encouraged to get the roll. Lesson learned, only eat at the sushi bar where I can see the quality and send back nearly spoiled dish. For the price, I will not return. Also, I may have stayed for a beer as I waited for my takeout but the cashier was quick to ask me to wait outside, offering to text me when my order was ready.

Sorry readers, this is not the...

Have always loved coming here for food, but today we were completely ignored by staff. The restaurant was full so we were patiently waiting for a long while, yet after trying to flag down staff we watched them continue to take call-in orders and ignore the line of people outside. When we stepped in to ask staff if we could order take-out, they intentionally ignored us and walked away. Whoever these new staff are, they have really ruined the positive energy. The wait was always lengthy, but the staff were always transparent and lovely. Loyal customers...