I had a terrible experience at Doppio Coffee in Hood River on Sunday, September 14, 2025. I ordered the steel cut oats specifically without hazelnuts — a simple request. When the food arrived, it had hazelnuts all over it. I brought it to the waitress's attention, and instead of offering a solution, she told me it was the last serving and then asked, “Well, are you allergic?”
I'm honestly not sure why that would even matter — I ordered it without them. Whether it’s a dietary restriction, allergy, or personal preference, the order should be respected. She did offer a replacement, but I regretted accepting it. The breakfast sandwich she brought out was bland and disappointing.
The poor service didn’t stop there. I asked the barista if they had caramel sauce. They just looked at me blankly, so I repeated the question. They mumbled “yes” and went right back to what they were doing. I had to get their attention again to ask if I could please have some. Instead of speaking or showing any basic courtesy, they just slammed the entire bottle of caramel on the counter in front of me and turned away without saying a word.
Overall, this was a horrible experience. From the careless handling of my order to the rude, indifferent staff — I wouldn't recommend this place to anyone. There are plenty of better options in Hood River where customers are treated...
Read moreHere is a pro local insider’s tip that shouldn’t have to be: f you desire a splash of creamer, milk, etc. in your otherwise black coffee do NOT tell the cashier. If you tell them they will charge you for said splash. Even worse, if you ask for a splash of plant-based milk they have the audacity to charge you the same amount it would cost to replace the cows milk in a latte despite the amount of milk in a splash being about 5% the amount of milk in a latte. And somehow, after ordering and being up charged, it got even worse. As we walked up to the counter to pick up our iced americanos with a SPLASH of milk, we noticed the coffee was still black with no pale indicator of any splashes added. We were then directed by the barista to the SELF SERVE counter with pitchers of milk and creamer. So it appears that I paid extra money for the word “OAT” to be sharpied on my cup (rather illegibly might I add) and nothing more. This is unacceptable behavior; never in my life have I ever had to pay extra for a splash let alone for the splash request to be written on the cup but not granted. I don’t know if the cashier made a mistake and this was a weaponized incompetency type situation but please do better and I’ll reconsider adding a star or two to my review because I did like the atmosphere and the real flowers on the table were a...
Read moreI go to Doppio quite often as a Hood River local after a yoga session or just when I am downtown. No matter what time of day they offer an amazing variety food from creative wholesome nutritious breakfasts, to a huge variety of coffee/espresso drinks , lovely teas, fresh smoothies, scrumptious lunches, homemade soups, pastries and much more. Doppio is situated in a lovely setting nestled n the heart of downtown Hood River offering indoor cozy seating and even lovely in the summer months out door patio seating that you can watch the world go by or do your work using their free WI FI. as side from the location and far they offer I have mostly been impressed with their customer service and personable towards myself as a local regular customer and also I have witnessed the Doppio staffs interaction with out of town visitors. They are always helpful, considerate, cheerful and pleasant. The owner of Doppio is usually there working as hard along side his staff and interacting with his customers in such a positive lovely way. I do recommend Doppio and will continue to recommend friends and clients to checkout Doppio and feel they bring allot to the table when it comes to showing our visitors and locals the culture of Hood River in addition to have awesome...
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