Apland Jewelers — Local services in Hood River

My Grandma would buy from Apland Jewelers back when the store was in Cottage Grove, Or. over 30 years ago. They are honest, fair, and have beautiful jewelry. They do great work. I took my Grandmas Diamond pendant to be worked on. After taking it to a large chain box store, I took it to Aplands Jewelers. Aplands prices was still just under The big box store. That is if they did the exact same work Which is if they had to re-tip the center diamond. After they further evaluated the pendant, they saved me even more money by saying the prongs only needed to be tightened. They did not need to re-tip the pendent saving me $113 from what I would have paid somewhere else. They had my necklace done by the end of the Business day. Apland Jewelers knows the value of the jewelry, unlike the big box stores. When they put down declared value of what my pendant is worth unlike the box store. I felt value as a customer. Looking back, it was an insult on the declared value the big box store put on my pendant that or they just do not know quality of jewelry. When I gave it to the big box store to have it evaluated, it took over a week just to get back without even being worked on. From now on, I will be going to Apland Jewelers. I was...

This was my 1st time at Apland Jewelers. I brought my wedding & engagement rings in for service. They are dog friendly so I brought my puppy in & they gave him a treat & made me feel welcome. They found that several diamonds were loose on my wedding ring & recommended I leave it with them that day. They examined my engagement ring & the diamonds were all secure. They informed me it would take at least 2 weeks as they were very busy & I appreciated she communication. They also offered to clean my engagement ring for free while I was there. It was wonderful to leave with my engagement ring looking brand new! At about 3 weeks they called to let me know my ring was ready. I arrived on a day they needed to close a bit early, but when they saw me trying to open the door they came & unlocked the door & let me pick up my ring. They made it seem like it was no problem at all to get my ring & complete the check out process when I’m sure they were closing early for a reason. I appreciate their professionalism & customer service. Also, my ring is sparkly & the diamonds are secure now. Happy customer. Will...

This place is a scam do all your research before you go in. They changed me almost 1000$ to get my 2 engagement rings resized from a size 7 to a size 4.5. And when I went to go pick it up and asked for the bits of gold so I can add them to my dads old wedding band the lady looked at me and said "that's not possible". I told her it was possible, I have had it done multiple times before with my dad's wedding band. And she continued to argue with me so then I just asked for the gold pieces and she said there isn't any..... just a few dust shavings... (ring went from SIZE 7 to SIZE 4.5) so I left crying and called my jeweler back home. She said it shouldn't have cost near that much and I should have gotten chunks back. (I believe my jeweler called apland the next day) because a few days later I get a call from apland saying "oh hi we found your gold" you mean the gold you told me didn't exist? Everything felt like they were trying to steal and charge the most they could from me. So...