I recently visited Waucoma Bookstore and was initially impressed by its charming interior and inviting ambiance. However, my overall experience was soured by the unprofessional behavior of the staff.
After I had checked out, I overheard two staff members making derogatory comments about my choice of books (romance novels). Their remarks were not only unnecessary but also disrespectful. As a customer, I value being treated with kindness and respect, regardless of my reading preferences.
While I appreciate the bookstore's efforts to create a pleasant environment for book lovers, I believe that customer service should be a top priority. It is disappointing to encounter such rudeness, and I hope that the management takes steps to address this issue and ensure that all customers are treated respectfully...
Read moreHave always been a patron of Waucoma. I have stood in line at 11:45 pm for Harry Potter releases when I was in my teens. I have taken my kids to Waucoma for books, I've shopped there with out of town guests, and I've bought more than a few presents and gift cards for teachers there. After Covid hit, I panicked about books for my kids and Waucoma's survival. I started ordering online, and can see in emails that I purchased roughly $1,000 worth of books from Waucoma after March 2020. Not once was it ever mentioned to me that locals can receive a 10% discount when paying with checks. Very disappointing to find that out when we are moving out of the country in 2022. For equally impersonal service, I can visit Powell's...
Read moreLong gone are the days of every town having a local family owned bookstore, but Jenny and Muir have kept that tradition alive here in Hood River! With a recent remodel, you won’t be disappointed when you browse a fluid and up to date collection of your favorite books as well as stickers, cards, and fun gifts perfect for stocking stuffers or last minute birthday gifts. They even have a little area dedicated for your little shopping partners if you need to set them down for a minute while you shop. Miss the old store feel and it’s historic signature carpet?! They have you covered with some nostalgic swag to bring home your bag of books and bookmark your...
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