UPDATE: I should have known the snarky response was coming so here's MY response. I never said your customers didn't love you, I SAID rude responses to reviews that you don't like is a form of bad customer service & it is! I agree that context can get misconstrued sometimes but accountability goes a long way! I gave a 3 star review, said I was pleased & said I would return but you didn't appreciate any of that, you chose to go on the defensive instead. Its your business, run it any way you'd like but its my money & spend it any way I like....Elsewhere!
I must admit I was skeptical about trying this place because of the owner's snarky, borderline rude responses to reviews that he did not like. That is a form of bad customer service and it can turn off potential customers from wanting to patronize the establishment. I went ahead and tried it anyway & I was pleased. I got the supreme po-boy, it didn't have enough meat to be called "supreme" but it was tasty & reasonably priced. I wouldn't eat here on a regular basis but I...
Ā Ā Ā Read moreThe food was good and the service was nice, however I didn't appreciate the staring of me taking my first bite and asking me how is it. Kinda awkward if you ask me... I had no idea who the women was but she was sitting in front of me. She just watched me eat and asked me questions like "How was the first bite? Is it still good? How'd you hear about us? Be honest, on a scale of 1-10 how great is it?" I normally don't mind these things but it was a little disturbing for someone just trying to enjoy their lunch. Maybe asking when I'm through eating, rather than as I'm taking the first bite...
Besides all that noise, the turkey mufalleta was good and had good flavors. Just wish the olive salad had more of a tang to it, but that's just a personal preference. Would come back, but I don't like to be bothered and interrogated as I eat....
Ā Ā Ā Read moreReally disappointed with the Shrimp PoBoy. Iāve never had popcorn shrimp on a PoBoy š„“ The bread was toasted which was odd. Iāve always had great PoBoys in New Orleans and Iāve yet to find a spot in Houston that can make a comparable Shrimp PoBoy. The owner Maria is super sweet and friendly, she fixed my order that was made incorrectly , she takes pride in her business and sheās happy to make things right, you can tell she cares about her customers and they mean a lot to her and her business but I must say you canāt cut corners with making good food, and the popcorn shrimp is cutting corners. Iām giving a five star based on Mariaās ability to provide excellent customer service. Other than that the food...
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