Smoothie King — Restaurant in Houston

If I could I’ll give 0 I am so disappointed I ordered through the drive thru one smoothie not 2 one 1️⃣ the car behind me ordered 2 , do you know who got the order first? “the car behind me “as I thought the person driving the car told me to move I didn’t cause I couldn’t I went inside the store and asked is my order ready? Well, the man who was there first I thought it was a customer cause he didn’t have uniform but he ask the employees what did she order? One of the girls told him the one im making then he told me “move your car and park in front,” I told him it's a truck I can’t drive my husband truck very well Ima wait here. Do you know why I did it? Because I felt discriminated by the lack of respect I receive when I entered the store he said he wanted to move his line and that’s fine but he should give the orders to the first ones in line I saw the look everyone gave me just because I am Hispanic, why they avoided my order if was only one? It was one smoothie nothing special a regular smoothie not 2 and they didn’t care since the moment I pay I felt discriminated the girl ask me when I get to the window medium? I said yes she told me move your car I told her I’m sorry I can’t move because there is another car in front and she said 🙄 when I first tell her a “32 Strawberry Hulk “ is not that I have a bad day like some of you will say if he wanted to move his line he should’ve give the orders to the cars in front not the ones in the back cause the only way to get out of his drive thru is if that car behind run over my truck, so yes I feel so bad cause I wait for the car in front to get his order like a normal people I was next not the car behind and my order was smaller I understand sometimes they skip the biggest orders but mine was just one 1️⃣ . Smoothie King you’re not the King anymore so...

I normally don’t write reviews, but I had such a bad experience at this Smoothie King that I felt I needed to share. The customer service was extremely rude, the staff acted like I was bothering them just by placing an order. I had to say go-go-gojo berry, which they then got my order wrong, not once but twice, and I had to run back inside after the first mistake just to correct it. When I finally received the smoothie bowl I ordered, it wasn’t even 3/4 full, which is unacceptable for the price. To make matters worse, when my girlfriend started eating her bowl, she found a hair in it. Between the attitude, the repeated mistakes, and the lack of cleanliness, I was extremely...

My kids like this place. I literally showed up at the drive through window at 8:59 PM. The employee said welcome to smoothie king, we are closed. There were 2 other vehicles in front of us and I told him that there were some vehicles in front of us. The employees said that they were closed. We drove around the front and they were serving people inside and they actually gave the guys a couple of smoothie’s while we were there. I think the kids inside were friends of the employees. I am not sure if this is a franchise or privately owned but I think that it would be a good idea to discuss proper customer service...