I went to dinner here about 3 weeks to a month ago and I ordered the steak and mashed potatoes which the dinner was lovely and delicious.. the service was nice and the environment was quiet. The next day I wake up to 2 extra charges on my card, basically the waiter charged me two times. I called the restaurant and told them about my situation they sounded very remorseful and said that someone would contact me within 5 business days so I waited actually a whole week because I know businesses are busy. So since no one called me back I called them and I got the FULL RUN AROUND. no one knew what to do or who I needed to talk to, the manager was supposedly never there so basically i'm out of double the money that I actually spent there and the average meal isn't cheap here as well. I understand mistakes happen but don't take people's money like that. it's just wrong. so all in all I will not be coming back here and it's been literally a month and still no reimbursement for the extra charges or anything. Just don't go here,...
Read moreHow disappointing. In Houston for a show, from Nacogdoches we chose The Pearl as our out-of-town restaurant experience, because the menu looked SO good. First thing, the intersection they are at was filled with homeless people and police. Ok, it's the city, it happens, and of course, you have to pay to park. It's 6 o'clock pm, I call, and the person who answers takes our order, then the phone is handed off to someone else who informs me that they have none of the things I've just ordered. They only have a limited selection from the bar menu. You know, chicken strips, etc. He blames the pandemic. Although no one else seems to be having this problem on this scale. We end up going across town for a less elevated, yet quite good meal. Maybe he should have said they fed it all to the homeless before we got there. I don't know that I would have believed that, either, but at least it would have been a...
Read moreThe Pearl Restaurant and Bar is an absolute gem! From the moment you step inside, you’re greeted by a warm and inviting atmosphere. The food is nothing short of amazing; each dish is crafted with care and bursting with flavor. Whether you’re in the mood for a casual bite or something more indulgent, you won’t be disappointed.
The staff deserves special mention—they are incredibly kind and attentive, always ensuring that your experience is top-notch. It’s clear that they genuinely care about their guests, making you feel right at home.
If you're looking for a great place to catch a sports game, The Pearl is the perfect spot. The bar area is lively and vibrant, providing the ideal backdrop for cheering on your favorite team. With delicious food, friendly service, and an energetic atmosphere, you simply can't go wrong here. Highly recommend!
Edit: Back again and Todi is as...
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