Jimmy John's — Restaurant in Hudson

Where to start? I came in during a dead time to get some sandwiches, and I will never go back again. Not only was the food subpar and disgusting, the service was worse. The cashier couldn't understand me because the inappropriate hardcore rap music was playing so loud, then the sandwich maker was slapping things onto my food, I watched him scrape mayo off the table to put back onto my sandwich - GROSS! Four of the five employees were just standing around having a very inappropriate conversation about eating baby monkey brains and human feces loud enough so that I could actually hear them over the pounding music. Two of those employees were actually sitting on the back prep table! The other ONE employee was making my sandwich. Badly. I think he was high because he kept sneaking food into his mouth from my sandwich and his eyes were bloodshot. When I got home to eat these tainted things, I barely got through one before myself and my roommate threw them out....

(Delivery) The sandwich, drink, pickle were just fine. Ordered from the app. Clicked the chips and napkins, didn't get chips or napkins. Called and was told I would get a credit. Months ago I ordered from the app and something similar happened. Was missing pickle and napkins that time and they bombed my bag with the kicking ranch Ranch was all over the inside of that bag so I called and was again told I would be given a credit. Both times I've been offered a credit it was "we can give you 1 or 2 dollars off your next order if you'd like?" So not only was I offered a credit less than the items I was missing but I wasn't compensated for the time they decided to deliver a sack full of ranch. The food is tasty, no issues there, but having ordered twice from the app and having less than expected deliveries is...

I was delivered a smashed sandwich that was definitely made with the day old bread, tough as leather. I don’t know what they did to squish it but this thing was less than an inch thick. Jacked up to the point where it was certainly intentional.

I suspect it’s because i didn’t tip with the card as i was planning on giving a cash tip, normally I’ve done card tip and haven’t had issues.

I’ve had a lot of bad Jimmy John’s but this really takes the cake, hence the review. If someone there ** my lunch because they “thought” i wasn’t tipping they should be fired.

Check #71 from today if management wants to get involved.

Order from here if your fine with tipping enough to buy premium food anyways because they’ll probably ** with it...