Taste of Asia hibachi in Huntington — Restaurant in Huntington

Let me tell you about an awful experience turned incredible. I was traveling a long distance with my child, and we were exhausted. We stopped at a hotel to get some food and rest, which we seldom do (stay at a hotel OR order out for food) but was much needed. Online we found an Asian style restaurant that offered GrubHub because we didn't even have the energy left to go out and find food. We ordered red curry, yellow curry (both with tofu and white rice), miso soup, and a salad, and patiently waited for our food as we settled in at our home away from home for the night. The GrubHub driver sent some short communications while we waited, each message bringing us a little closer to caloric sustenance. After a few of these messages and a period of silence, we received a message that stated our food had been delivered. I peeked outside our door, but there was nothing except space on the carpet in front of our door. I grabbed the room key and went downstairs to see if it was there with no luck. I came back up to the room and still no food outside our door. I messaged the driver. He insisted he left the food at our door and reluctantly said he would come back to see where it was. I asked him to stay on the phone with me, so that I could check my floor first to save him a trip, but he would have to come back and check the other floors if I wasn't able to find it on my floor. I did find it- in front of another room on my floor. I could immediately see that the bag was torn in the middle and soggy with curry sauce. The carpet in front of the other room had sauce soaking in, seeping from the wet paper (which I later needed to scrub the carpet clean). I described to the delivery driver what I was seeing as I picked the bag up, supporting the bottom, so that the food didn't drop to the floor, and attempted to inspect it with no luck without creating a bigger mess. I brought the bag to my room and put it down on the sink counter to try to contain the mess. I tried to get one of the containers out of the bag to see if anything could be salvaged. The sauce began dripping from the sides of its container onto the container beneath it, which was also leaking over the sides and all over the bottom of the bag. The driver insisted that was how the restaurant gave it to him, he had no fault in this, and I would need to call the restaurant to get it fixed. I called the restaurant, and they assured me they would never send food out in that state and that I would have to contact GrubHub. I frustratingly explained to the restaurant owner/manager what happened with my GrubHub driver and that we were just trying to eat and rest so we could recharge before the next leg of our trip. He said regardless of what happened or where the fault lies, he couldn't have us go hungry. He himself remade our food and hand-delivered it to our hotel room without any cost to us. WOW. Never have I ever had such a terrible experience that was turned around in such an exemplary manner! This owner/manager was genuine and cared so much about his customers that he went above and beyond what most people would do to fix it and treated us like people rather than just customers. This man is the unicorn of customer service. On top of that, the food is legit -UNREAL- delicious, and SO on caliber with the customer service we received. The curry was rich and coconutty with distinctively Thai herbs and seasonings that clung to the fresh veggies and perfectly fried tofu. Everything was fresh, cooked deliciously, and made with care. I can't recommend this place enough. We make this trip at least once a year, and plan to make this restaurant a definite stop...

Our extremely disappointing experience. We came to Taste of Asia in Huntington, WV after seeing the glowing reviews and appealing food and drink photos online. Based on the high ratings, we expected a great experience—especially after a long, exhausting workday. Unfortunately, it was anything but.

After being seated, it took over 30 minutes just to get our drink order taken. My husband and I both ordered the Flaming Volcano, which is supposed to be one of their signature cocktails. We were really looking forward to it—hoping it would help us unwind—but when it finally arrived, it was incredibly weak. There was basically no alcohol in it at all, which was frustrating and disappointing.

It took another 10–15 minutes just to get our food, and when mine came out, it wasn’t even my order—they gave me someone else’s. I had to wait again while they remade it. I ordered sushi; my husband and the rest of our team got hibachi. When my husband ordered, he clearly specified no onions due to an allergy. But the chef still cooked the onions in with all the vegetables. When my husband explained he couldn’t eat them, it turned into an awkward and uncomfortable scene. The chef didn’t understand, everyone at the table stared, and my husband ended up having to skip part of his meal. It was embarrassing and unnecessary.

Things got even worse at the hibachi table next to us. A family with a small child had waited at least 30 minutes just for a cook to come out. When he finally did, he used a toy that squirts vodka onto the grill as part of the show—but he missed and shot vodka directly into the baby’s eye. The baby immediately started screaming, understandably—vodka burns. How that even happens is beyond me.

On top of all this, the service throughout was incredibly slow. While I recognize that the restaurant was severely understaffed, and our server was doing their best under pressure, the overall customer experience still matters—and it just wasn’t good. At face value, the service was poor. The drinks had no alcohol, the food came out late and wrong, and parts of the team appeared to be doing very little. We even tried to order margaritas after our disappointing volcanoes, but we ended up finishing our entire meal before the drinks ever came. While we were waiting, we could clearly see two bartenders up front: one was just standing around talking, and the other wasn’t doing anything at all. We eventually canceled the drink order and gave up.

Also worth noting: when I first sat down, the chair was sticky—which was absolutely disgusting and made me question the overall cleanliness of the restaurant.

Having worked in waitressing, cocktail waitressing, and bartending, I can say from firsthand experience: these jobs are tough, especially during a rush. But even under pressure, this kind of disorganized and careless service is inexcusable. It felt like we were being ignored—not just that the place was busy. I gave two stars for the service because our server was trying his hardest and he had so many tables so he was run all over the place. Would have been three if it weren’t for the allergy situation.

In the end, I honestly don’t understand how this place is so highly rated. Maybe standards here are different, but for us, this was not acceptable. We...

Taste of EXCELLENCE! Oh, our compliments indeed to the Chef! And the wait staff. And the host. To the owners as well! We truly could not have hoped for a better experience, or for a more fair price for our meal. Taste of Asia could almost be called a taste of everything. Not just the impressive breadth and deliciousness of the menu, but a taste of class, comfort, and hospitality. A dining experience is certainly about the food (and the food was absolutely delicious), but a dining experience is only complete if you feel welcome and if your server is attentive. From the moment we entered the double doors, we knew we had made the right choice. Our host greeted us with a huge smile and directed us to our preference for the evening (options like bar, booth, table, hibachi). As we turn to enter the restaurant we were immediately impressed by the beautiful decor, excellent lighting, and space cleanliness. Once seated our server checked in with us quickly, but was helpful and patient as we explored the extensive menu. (Cocktails while you wait? Sure! An excellent full bar inside. And the menu truly offers food and prices to satisfy everyone's tastes.) Once we ordered we did not need to wait long even though the restaurant was decently busy with a pleasant hum of vibrant conversation - not exceptionally loud, but we felt comfortable speaking at a normal volume without feeling we were disturbing others. When the food arrived our eyes popped at the beautiful presentation, and our taste buds tingled with the delight at the deliciously fresh food we received. We took our time and never felt rushed, but our dining did need to come to an end during which the server quickly took care of processing our bill and thanked us for coming in. On our way out the host was as gracious as when we entered - the perfect bookend to our experience. Taste of Asia definitely offers a taste of everything, and absolutely offers what a dining...