88 Buffet — Restaurant in Huntsville

Came in with my service dog whose main tasks are mobility and balance as well as alert for seizures, passing out and muscle spasms. On Feb 21, 2020, my dog accompanied me to the dessert bar and I was confronted by the "duty manager " & was told a customer complained because she was scared. And needed to keep my dog out of sight. I advise her of the law and when leaving I went over and showed her the federal law to educate her. Left under the impression she understood. Went back last night and before getting all the way in the door, she came running up to tell me I was not allowed to bring my service dog in per the manager who just had called. I explained she was infringing upon my rights and went over the law again but she was yelling the entire time. She finally agreed to sit us but was yelling at me in front of other customers that I was not allowed for my dog to be seen and he was not allowed to assist my mobility needs and accompany me to the bar and I didn't follow her directions she insisted upon us leaving. I advised her again of the federal law and that I would be following thru with reporting her, etc and she said she didn't care and would be glad to testify, etc. When we went to leave, stopped and asked her if I was in a wheelchair would she deny me service and she responded "of course not". I explained that my service dog is my medical equipment same as a cane or wheelchair, etc protected by federal law. I asked her for the name of the owner which she refused to give. I asked for her name and she wrote it down along with her personal number, then suddenly marked thru her number and started to grab the paper to throw away. Luckily I was faster than her and grabbed the paper before she took it and announced she doesn't speak English and would not say anything else. As my friend was standing there as I was walking away, she stood there mumbling...in English. Why did I stay? Because they didn't care if they lost my business and because I have every right to be there like...

I personally rated it OK but it really could have been better and truthfully last time we were here over ten (10) years ago it was. The location is convenient, but the outside of the place was filthy with trash everywhere. The walkway into the restaurant with the cascading water was dirty with trash and who knows what was sloshing around at the bottom where the water collected. If fish were meant to live there they have been gone a long, long time... Seating by the hostess was speechless as the hostess never uttered a word other than "how many" and "what you drink", no come this way, no greeting, no response to thank you; no words exchanged at all. Food was plentiful and like any other buffet setting here in the South folks don't seem to understand that you can go back for more. People walking around with plates overflowing with food some falling off onto the floor. Folks it called a Buffett for a reason. Our server was SUPER AWESOME catering to our every need even though he was busier than a person juggling two chain saws. Food tasted good and as indicated it was plentiful. We were rather bummed though as they do not offer eggs for the hibachi grill. Some folks get their protein through eggs and not having them available makes it hard for a vegetarian to enjoy a meal here. After all you are charging over $15.00 per head... Mood was loud with eclectic music playing combined with the buzz of people slurping their food and kids running around to the ice cream machine; to much sensual stimulation for me. My takeaway "Never underestimate the power of Stupid people when surrounded by food." All in all I would describe this place as the "Buc - ees" of Chinese Food. Won't be back...

I have been living in Huntsville for 9 years and I have been visiting this place for the same amount of time. Lately the service is getting worse. Some of the Hostes have a bad attitude and many of the waiters. I have seen that 80% of these employees treat customers who are not of the same nationality very badly. This was not the case long time ago, I hope they can correct it. Today I asked a service woman named Niki if she could move me to another table a little more private as she was two tables after mine and she told me with an arrogant attitude No because she was 6 people. Then I told her I will move to the one right next to her that is 4 people the same as mine and at that moment she was upset she started speaking in her native language loudly and with a bad attitude from her. Today I am leaving very disappointed. There are still few very good people working in this place but many new people who damage this environment which was my favorite. I want to think that they could take some action so that we as customers are satisfied with consuming in this business.

He never went to refill the drinks or ask if everything was okay, the worst service I have had in 9 years in this place. He only went to the table to give us the receipt after finishing the first dish. She never went to refill the drinks or ask if everything was okay, the worst service I have had in 9 years in this place. She just only went to the table to give us the receipt after finishing the...