Jason's Deli — Restaurant in Huntsville

I would like to personally thank Ravyn for being kind enough to right the wrong that was done to me today. She was kind enough to listen to my situation and understand. She was also kind enough to have doordash to send me another order at no expense to me. I appreciate it. Thank you so very much for your assistance in this matter.

Today I door dashed two muffaletta sandwiches quarter size...one turkey one ham from Jason's Deli Along with a bag of chips small to the tune of $30.00. Neither sandwich had meat on them like photographed so I contacted the manager and he put me on hold. A woman came back to the phone someone else speaking with me regarding the sandwiches. The woman told me that I could come in and they will remake the sandwiches. I had previously told the manager that I was suffering with sciatica and wasn't able to drive to get the sandwiches and that is why I used door dash. The woman I spoke with told me that there was nothing that they could do that I would have to contact doordash in order to get a refund for the sandwiches. I'm truly disappointed because I moved here from another state and I was told that Jason's had good muffaletta sandwiches but I will never be ordering anything from them again and I will also inform everyone that I know this is not the place to go for sandwiches. I feel that the manager just basically brushed me off didn't want to be bothered with me so they will no longer receive my business or the business of anyone I know. I will also be sharing this story with the media! Shame on you...

I REALLY don't like leaving bad reviews, but this one kind of frustrated me a bit because it could've been avoided. I placed a pick up order due to time crunch. In past, it's taken no longer than 5 minutes to get the food and be on my way. This time, I called to order 2 bowls of chili. Placed the order. Customized it to my liking. The associate was nice and explained everything when asked. I was already on my way since I'm usually told 10-15 minutes before it's ready. I drove 25 minutes to pick up the food only to be told they are out of chili and had been for a while at that point. Situation frustrated me. I'm big on controlling what I can control and simply stepped back to decide on something else. Which prolonged the stay about another 10-15 minutes total. Even with this, I wasn't given an apology or a make up for the mistake. How was the food that I ordered? I ordered a Loaded baked potato and it was ok. Not bad. I do plan on returning hopefully to a more...

Jason's deli had always been pretty average to me.

Food: 3 of 5 Atmosphere: 3 of 5 Service: 3 of 5

They have your average deli type food, with soups, salads and sandwiches. I've had a few different sandwiches here and they are good sandwiches, but for the cost I don't necessarily think it's a great value. A sandwich with a side and drink will usually cost me $10 - $12, but the quality isn't anything Tuesday wire home about. I also usually ask for no mayo on my sandwich, but it's still on my sandwich at least 50% of the time. A cup of soup will usually cost about $4 - $5 and again isn't great at that price point. Service is usually ok, it's generally pretty slow in my opinion, but the staff is always very nice. The salad bar is decent and if you're going to come here, the salad bar would be what I recommend.

Lastly, even though I'm not entirely impressed by the food, the free Ice...