Chick-fil-A — Restaurant in Huntsville

Kind of disappointed at the moment… I promised my 4 yo. daughter that I would take her to Chic-Fil-A for dinner tonight. She specifically asked if we could sit inside. Since she was very well behaved today I was determined to give her what she asked for as a small reward. When we arrived the parking lot was very busy, and there was one parking spot left. We parked and went inside to find a packed dining room. This is not out of the ordinary for 6:00pm. However, I quickly realized that someone made a terrible terrible decision to host a bingo game. ( At this hour? Really?) I ordered my food and me, my wife, and daughter proceeded to the dining room to find a table. Unfortunately, every single table was taken, but not by families eating dinner. No… single individuals sitting at tables meant for families of 4-6 with their bingo cards (no food). My daughter ended up leaving with tears in her eyes because we couldn’t eat inside. This infuriated me. Here is my frustration. First of all, an event like this would be hosted to drum up business, but I assure you that this is a very high volume store at 6:00pm. They are not hurting for business. Second, Bingo is a form of gambling, and I was under the impression that Chic-Fil-A is a Christian based company with Christian values. Third, I was not the only person that was not able to eat due to inconsiderate “individuals” hogging up the tables because they might win a free chicken sandwich or something. Lastly, it doesn’t take a rocket scientist to know that this store gets very busy shortly after rush hour everyday, and that might not be the best time to host...

I hate to say it but this is the worst Chick Fil A I have ever been to. I recently visited Huntsville, Al and stayed at the Drury Hotel. This Chick Fil A was the closest one to the Drury and decided to go there for breakfast. The first time I visited they couldn’t even get my name right and forgot to put napkins or a straw in my bag. I figured they may just have been having an off day so I decided to visit the same location the next morning. The drive through took forever and it appears they did not have enough employees that day. When I got my meal I pulled over to check since the day before it was wrong. I ordered a regular chicken biscuit meal and I noticed they gave me a spicy. I went back in and told them they had gave me the wrong one. The employee gave me a new biscuit and I returned to my vehicle. Opened the new one up and it was another spicy chicken biscuit. So I had to walk back in the second time and finally get what I ordered. Needless to say I didn’t go back to this Chick Fil A my entire trip. So they basically lost out on the entire week that I would have ate breakfast there if the restaurant wasn’t so horrible. Not only was the service lacking quality but the food was also. The chicken minis also tasted if they had been made long before they were served. I was very disappointed since I have never had this issue at any Chick Fil A all over the country. This location shouldn’t even be able to use the franchise since the food and service does not meet the original expectations of...

Starting to cut corners. I go to this CFA about once a week for breakfast, and I'm starting to see their quality slip. I'm one of the few customers who loves their breakfast burritos over any of their other items, so I can't see this review enacting much change. They used to make the best burritos that were perfect every time, and most of the time I'd order the burrito without hash browns and even though it was a unique order, it didn't change how they approached it, it was still great! But recently, I've noticed that any time I order this item, its basically ruined by the lack of effort. The tortilla they are using is usually stale and not steamed making it crumble when you pick it up, and the cheese is cold. It's very obvious that "made to order" items are not prioritized like they used to be. Its now not worth the effort to throw off the efficiency of the kitchen to satisfy one customer. If I were going at rush hour when there's a double loop of cars around the parking lot, I may have some sympathy.. But I normally get through the line in under 5 minutes due to the lack of traffic. Maybe its the lack of competition while the other CFA is closed, or maybe its a change in management.. but you're starting to lose a loyal Georgia boy from the...