Jamba Juice — Restaurant in Idaho Falls

This was a weird experience. We placed an order online and then went to location. We were a little late so we expected it to be ready but we got there and no one helped us for several minutes and when someone finally acknowledged us the boy had terrible customer service. I let him know we had an online pick up order and he seemed confused and without answering me spoke to another girl who also did not talk to us and then he turned to a 3rd person and told her she needed to "handle it. She came over to us and was a but aggressive asking us what the problem was and we let her know we were just trying to pick up our online order and she let us know that she didn't have mangos and nothing else. After some back and forth I figured out she meant that she couldn't make one of our drinks so we asked what we were doing then and she said she could make us something else so we picked and she did but even then there was no thank you, sorry, your welcome, good day, anything like that. Just a weird and...

Visited this location and on a Sunday and the hours posted to be open were 12-6. We stopped by there as we were leaving the Mall (around 5:40 PM). We stood in front of the ordering area while two young girls sat on the counter and were on their phones. Stood there a little while longer while finally they managed to lift their heads from the content on their phones. They said, "Umm, we are closed." I stated the hours on their website. They responded with "Umm well, we have a party." I asked If I could get their manager's information or whomever they report to. They really didn't know, claimed they did not have contact info etc. Definitely need some coaching. I would be horrified if they were representing...

I will not be going back to this establishment. I wanted to post this review so this employee’s manager can be aware of their staffs rude behavior. I was standing in line with my kids and I noticed the employee ( a male with short black hair) saw me and my kids standing at the counter and he slammed his laptop shut and was obviously very annoyed by our presence. This employee preceded to ask us for our order as he was pushing the touchscreen very hard and with a bad attitude. So I just left without saying anything to him as I was very upset that he was being rude to me and my children. Again, I would want to know this experience happened if this was...