Pickaxe Pizza — Restaurant in Idaho Springs

Unimpressed is an understatement. My father was visiting me, so were staying in Idago Springs.

We were first distressed to discover despite their window, website, yelp, and everything else advertising it: Delivery was unavailable at 6:15pm on a Saturday

Okay. Fine. We ordered two custom gyros. They told me 20 minutes. We got ourselves assembled and went to pick up dinner.

Note: I am mobility challenged with chronic pain and my father is diabetic.

So when we did arrive at the discussed time, they apologized and admitted they were out an essential ingredient for the gyro-pita bread.

Then they tried to give my father a sweetened ice tea when he’d ordered unsweetened. Because of the diabetes, this was an ineffective method to pacify our justified frustration at having to wait another 20 minutes.

Turns out they only had one artificial sweetener, and not one my father could drink. So he had a beverage he couldn’t drink until we return to our hotel room. He handed it back, pointing out the ice would be melted by the time he could enjoy it.

PS: It was past 7pm before we got food and drink. If you’ve ever known a diabetic, you know how important it is for them to eat on schedule.

So despite every former of advertisement for Pick Axe Pizza proclaiming Delivery to be available, it was not. This would have saved me some physical pain and strain. I do not know if their delivery person called out, or if they have been unable to maintain one on the payroll.

If you’re going to advertise delivery, don’t count on delivery services like DoorDash, GrubHub, or UberEats. Have your own delivery people. Plural.

If you can’t maintain them, don’t advertise the service you can’t provide.

We couldn’t get the food we wanted, and they waited till we arrived to tell us.

We ordered take out on the phone, but had to wait anyway.

They tried to sate us with the wrong beverage and the problem was it had been ordered with intention to grab and go. They failed to accommodate different food allergies for diabetics like my father. And the food we were told would be 20 minutes wasn’t even available. Well, we were offered pitaless gyro. Not really a gyro.

The pizza we finally received after all that was...

I never write reviews, but this was by far the worst service I have ever received at a restaurant. The restaurant was not busy. We ordered two pizzas, and a cheesesteak with fries. The pizzas came out in a timely matter, and the waitress said the cheesesteak would be right out. Fifteen minutes later there was no cheesesteak, and we had to flag our waitress down to ask what was going on. The tall, slender woman serving us explained that she put the ticket in, but it never came out the other end to the cooks, so they were making it now and it would be five more minutes. "So that's what's going on", she said. Not one apology. Ten minutes later she brings out the side of fries. No cheesesteak and no comment about it. We purposely didn't touch the fries - they were supposed to go with my husband's cheesesteak. Five more minutes go by and my husband has to wave her over again, this time asking to just take the check. She said, "yea I was going to say, at this point I think the cheesesteak is just an utter fail." WHAT?!? How did the cooks not put a rush order on the food in this situation? So she brings the check. Nothing was comped except for the cheesesteak. There was barely an apology. My husband then asked her to remove the fries since they were meant to go with his meal that never came, and she did take them off, but she was extremely unapologetic. We had multiple other fountain drinks that could've been comped. SOMETHING should have been done to make up for the fact that my husband never got his food at all! And again....they weren't even busy! There was one other table in there when we...

New York style pizza in the Colorado mountains. Come expecting this and you won’t be disappointed.

First of all it’s woodfired. The dough is thin but not chewy, made in house daily. Sauce is also homemade and well balanced. Toppings are fresh and real, not bought in and thawed. The cheese blend is exactly what you want on a NY style slice.

I’m more of a Detroit style pizza kind of guy but this place managed to impress me. The atmosphere matches the town, it looks like the kind of place you’d find tucked away in a little mountain community.

Bruce and his team are transplants from PA and are super chill. I like them. Healthy lack of pretentiousness and a friendly but reserved attitude with this bunch.

To address some of the other reviews here: I didn’t wait at all for my pizza. They weren’t lolligagging whatsoever. I was told that the night before the line was out the door and down the street. So if you had to wait an hour for your pizza well... the oven can only hold so many pizzas.

Someone complained about charring: have you ever had wood fired pizza? Charring is more than normal and only occurs on the very edges if at all. If you thought a Safeway pizza was a better bet than this place please remind me to never take your advice about where to eat, also pull that stick out of your butt.

This is a no frills, no nonsense spot that seems to be a reliable staple in Idaho Springs based on what the locals told me. My...