IB Espresso

It's a hit of miss with consistency in service or the quality. I often come over and happy to pay for a strong and sweet coffee. But depending on who's the barista. I always ask how many shots in my drink 20oz as I am wanting more espresso and less milk. For the past 3 weeks it's been this constant that maybe writing this tells me what I need to know maybe it's just not worth it. Today I asked for the 20oz viennese latte warm regular milk at the end of my drink the employee says no none of our drinks have more than 2 shots only the Americano. It felt like the weird size done at Starbucks.