Absolutely shocked by the horrible management of Chicago Jaqx. The owner is disrespectful, argumentative, accusatory, and has now lied about his actions in a response to our reviews about our experience today.
We sat down with a table of 9 and my boyfriend ordered the Chicago Style Stuffed Pizza. When it came out, he noticed the pizza dough wasn’t fully cooked. Everyone at our table saw it and agreed he shouldn’t continue to eat it. He let the server know, and she took it back into the kitchen. A man came outside to our table shortly afterwards, carrying the same pizza that was just sent back. He proceeded to argue that the pizza was fully cooked (in front of our entire table and the other customers eating near us), and accused my boyfriend of lying that the pizza wasn’t cooked because he was full and didn’t want to pay for it. He followed up his accusation by storming away with the pizza in hand. Shockingly childish behavior that was completely uncalled for. At first, we were under the impression that he was a cook who didn’t want to get in trouble for having his food sent back. When we went to ask for a manager, we were told by the staff that the man is actually the owner of the restaurant.
I have never had to write a review like this before because restaurant owners simply do not act like this. I couldn’t believe it was actually happening. The owner has since responded to my boyfriends post and lied saying that our friends apologized for my boyfriend. It’s crazy how low he is stooping to defend his pride over a single pizza that was sent back. While 9 people at the table saw and agreed that parts of the pizza dough were still doughy, he continues to emphasize his opinion that his customers are in the wrong—and still continues to lie about it on a social platform. Pretty insane. To further exemplify his character, he is now sending private messages to my boyfriend via Yelp to harass him because he doesn’t like that we are sharing our experience from today. (Update: he’s now claiming that I’m lying about the private messages on Yelp. No worries Daman, I will upload the pictures later! :) ) He has lost all credibility after posting several lies about the situation in an attempt to defend his pride. Shameful.
A simple acknowledgement of being in the wrong and an apology would have been—and still would be—much more appropriate. Safe to say, I would...
Read moreA Slice of Perfection: Chicago Jack's Thin Crust Pizza Review
Introduction: Chicago Jack's Thin Crust Pizza is a culinary gem that deserves to be celebrated. From the first bite to the last, this pizza delivers an unforgettable experience. Let me take you on a journey through the mouthwatering flavors and impeccable craftsmanship that make Chicago Jack's a must-visit for pizza enthusiasts.
Flavorful Crust: Chicago Jack's thin crust is a work of art in itself. The balance between crispness and chewiness is perfection. With every bite, you're treated to a delightful crunch followed by a satisfying doughy texture that leaves you craving more. The crust acts as a superb foundation, allowing the toppings to shine.
Savory Sauce: The sauce at Chicago Jack's is a testament to the power of simplicity. It strikes the ideal balance of tanginess and sweetness, enhancing the overall flavor profile of the pizza. The sauce perfectly complements the other ingredients, providing a harmonious blend of tastes that will leave your taste buds dancing with joy.
Premium Toppings: Chicago Jack's takes pride in their selection of premium toppings. Whether you're a fan of classic combinations or feeling adventurous, their diverse range of options will satisfy all cravings. From the savory Italian sausage to the freshness of the vegetables, each topping is carefully chosen and skillfully layered, ensuring a burst of flavor in every bite.
Attention to Detail: What sets Chicago Jack's apart is their unwavering commitment to quality and attention to detail. From the moment you enter, you're greeted with a warm and inviting atmosphere. The friendly staff is knowledgeable and passionate about their craft, ensuring that every pizza is made with love and care. The presentation is impeccable, showcasing the vibrant colors and enticing aromas.
Conclusion: Chicago Jack's Thin Crust Pizza is a culinary masterpiece that captures the essence of Chicago's pizza scene. With its perfect crust, delicious sauce, premium toppings, and exceptional attention to detail, this pizzeria sets the bar high for pizza aficionados. Whether you're a local or a visitor, a trip to Chicago Jack's is a gastronomical experience you won't want to miss. Trust me, once you've tasted their pizza,...
Read moreIf I could give 0 stars on Google, I would request negative stars. Went in looking forward to all the boasted about taps and raved about pizzas. Was told by the server that they had two beers on tap for the evening — Bud Light and a coconut porter. Ordered a pizza, only to discover upon delivery to the table that it was a frozen pizza as evidenced by 1) the cardboard tray it sat upon and 2) the pepperonis, mushrooms, olives and cheese scattered on top of a clearly packaged pepperoni pizza. To boot, pepperonis were undercooked. But sure, a solid attempt at Chicago pizza because it was served on a pizza pan complete with stand. With said large (frozen) pizza order, server relayed that we would receive a “bonus” — 6 free wings with choice of sauce. They arrived first up, overcooked (perhaps reheated, leftover from the Wednesday special?) and drowned in Thai chili sauce, which unfortunately could not save the wings. Also while placing orders, we attempted to order a Philly cheesesteak, only to be informed that they were out of steak. We said, ok, let’s do chicken. “Out of chicken as well. But our burgers are great!” says the server. With faith, we ordered a burger with American and cheddar cheeses ($.50 each), bacon ($2.00 extra), lettuce, tomato, and pickle. Alas, the promised delicious burger arrives, with a slice of Swiss cheese, mysterious shredded yellow cheese, and BACON BITS. It indeed came with tomato and pickle, and to top it all off, pieces of bagged lettuce. Please picture Dole bag of lettuce atop bacon bits — pure delicacy. Thank heavens the burger didn’t come with sides, for who knows how horrendous they might have been. I would not feed this food to anyone. Jaqx, BE BETTER. Those who are hungry, go elsewhere along...
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