Kwality Ice Cream — Restaurant in Indianapolis

I'd give zero starts if I could. Unless you are of the same ethnic background as the people that work and frequently visit this place, you are not welcomed. My son and I love to experience different cultures so we went in to try something different and were treated so terribly. The cashier even added a tip to the bill without my permission and refused to speak with me about it. It was also dirty inside, there was dirt and leaves on the floor. Stay away...

Kwality did an amazing job on my daughter's birthday cake! We wanted a cake that was not too sweet and their butterscotch cake was delicious! We asked them to do a special design. They said it was difficult, but that they would try since the party was weeks away. They learned how to do the design just for us and the cake was EXACTLY like the picture. I was so grateful they went above and beyond. It made my daughter's first birthday...

After having dinner at harmony wanted dessert and wanted to try something new. Walked into kwality ice cream, no one was by the counter, gave it about 5 mins and no one has to come. The connecting restaurant people just looked us didn't come over.

Not sure how business thrive one customers leaving empty handed. Not sure how this place has a 4.6/4.9 rating acting like that.

Wouldn't waste your time. If I could give a...