Whataburger — Restaurant in Ingleside

I've been to this brand NEW location 3 times. All three times, I've had stale un-salted fries. My burgers have been thrown together (patties and other ingredients halfway out of the buns or to one side or smeared in sauce to the point it covers the outside of the buns) the patties also taste like they sat on the side for too long or the grill hasn't been cleaned. Wait times have increased drastically; even though they now have two lanes now for drive-thru. The first time I came to this location, 6 employees just stood around BSing while one girl was making drinks and running orders. I hope they improve, but for now, I'm going to the aransas...

Every time I order or go to pickup an order something is always and I mean always missing. Also, when someone orders a chocolate shake make sure you clean it beforehand because all I tasted was strawberry and luckily I’m not allergic but I can’t stand the taste of strawberry… was not pleased. Not to mention the fact I PAID for 2 cinnamon rolls and only got one. The employee handing food and drinks to us not once said anything beside I’ll be back with your food and then here’s your food… unacceptable someone who used to manage fastfood it is not hard to stay on top of food going out. Orders being proper and drinks being made to order.....

It is very clean. Seems mostly designed for drive through. The dining room is so basic and lacks the charm of traditional whataburgers. Upon entering the dining area you may stand around for a while waiting to be noticed. Most of the employees are very busy behind the wall. I assume the drive through option is quicker than older Whataburgers. For some reason walking in just makes me anxious, maybe I am just too old to appreciate and move on to using the...