Lalos Grill Restaurant — Restaurant in Inglewood

This establishment has seen a notable shift towards an extensive tipping culture. On Sunday, 8/6, my wife, another couple, and I dined here. Unfortunately, our experience was less than satisfactory. Upon arrival, we were seated without even receiving a basic greeting from our server, who displayed an unwelcoming attitude.

While perusing the menu, I noticed fine print tucked away in a corner, stating that a gratuity tip would be automatically applied to groups of four or more. I brought this to the attention of our party, and collectively, we decided to put down the menus and leave. Regrettably, this wasn't my first encounter with this tactic at Lalos. On a previous visit with a group of six, a similar undisclosed gratuity fee was added without any prior notice, not even at the start of the meal.

I want to clarify that I don't have extravagant expectations of fine dining or being treated like royalty. However, a basic level of attentive and hospitable service is something I anticipate. It was evident that our experiences at this establishment have consistently fallen short in this regard.

This particular Sunday marked my decision to depart. Transitioning from a group of six to a group of four, I found it disheartening that a gratuity fee was now being imposed. Compounding the issue is the underwhelming quality of the food and the subpar service. The wait times for seating, drink delivery, and even the initial welcoming process are notably extended.

I have a genuine desire to support local vendors and small businesses, but this situation left a sour taste. Demanding a substantial tip for subpar service seems to contradict the very essence of...

The lil lady waitress was closing down the back dining area as we were walking in to have dinner around 5pm. She sat us down in the front..I then asked her if there were any other booths/tables available...her response was yes ,but the back courtyard is closing now,im sorry. I said,"aww man,you can't let us back there??". She said,"hold on,let me ask the owner". As she came back to the table her words were,"yes,he will open it back up for you." I was very happy that they went our of their way to sit us where we wanted! You just don't find that at any sit down restaurant! The back courtyard was set up extremely cool with a few flat screen tv's showing the SuperBowl#59! To top the dinner visit at this amazing restaurant,was the fact that we were visiting from Dallas,Texas this day!! Which the waitress and manager had not even known about us being out of towers and visiting!!!! Such extremely nice people at Lalos!!! Thanks for the delicious beef fajitas & beef nachos!!!!! We will be back next year for sure!! Keep up the fantastic work!!!...

The food was authentic Mexican food so delicious, they have mimosas, beer, and margaritas. The service was great, and decore was beautiful. The only issue is that if you will like to dine in on patio the intrance is in the back, and they do not have a restroom in the patio, so you will have to walk back outside to get the front of the restaurant to use the restroom. The parking is on the street, but you won't have an issue finding parking. This is a little hole in the wall that's a...