Dunkin' — Restaurant in Irving

My fellow donut people/donut eaters....Now that I have found out that Dunkin Donuts has the glazed chocolate cake donut because I never knew they had that donut until just a month ago and ever since that day Dunkin has been my go to place for all things and all cravings donuts! Ive been craving and having chocolate cake glazed donuts everyday(and not burned out just yet)........but Pay Close Attention: these delicious delectable wonderful cake like donuts are definitely not to be confused with chocolate frosted donuts which has happened to me a bunch of times.(not when I have been picking them out....only when I have ordered them for delivery and someone else had obviously not had their monthly donut training and brought me all chocolate frosted instead of chocolate cake ones, not only just once my friends, but twice this happened with 2 different food delivery apps) Dunkin told me that customers confuse the two kinds of donuts regularly. I'm not quite sure I understand exactly how that happens because to me those 2 donuts are completely different in their names, taste, and textures. So quick donut lesson/review( grab a pen&paper and take some notes for reference).........Ok, one donut is chocolate CAKE GLAZED and seems baked rather than fried with only a little bit of sugary glaze on it and more of a dense texture throughout the whole entire donut (refer to picture #2 below) while the chocolate FROSTED donut is the more classic go to donut for most everyone. It is the donut that is fried with actual chocolate frosting on top and sometimes sprinkles if you make that request.(refer to picture #1 below) So now, that we have all had our donut review for the day, we can all continue to go about our daily lives knowing that one day when we are faced with both of those donuts side by side and having to choose the correct one, we can all rest assured that this quick review will come back to us(hopefully or we saved our notes for quick reference) and will allow our brains to make that choice seemingly easy without even thinking about it. So, my fellow donut eaters, may the force be with you....oh and of course the correct donut now that you have been trained in the way of the donut people. So GO, EAT DONUTS, AND THEN EAT MORE DONUTS!

Also, on a side note, the store is very clean, the employees are friendly, have great customer service, bathrooms are kept clean, plenty of parking available, wheelchair accessible parking and entrances, and while there is no actual kids play area, there is way more than enough room for kids to come and eat in or just to go inside and see that big smile on their face when they see that big glass case full of all those different kinds of donuts and being able to actually point out the kind of donut they want but beware...when it comes to little children and picking out donuts, the risk of extreme excessive indecisiveness is very high and also close monitoring and care should be taken after children consume said product in glass case because there have been several cases of high excitability, high energy, and possibly some erratic behavior in some children aka a "sugar high". So go at your own risk! Eh...who are we kidding? It's just a donut for goodness sakes! Just kidding! You only get to live once and kids only get to be a kid once so go enjoy that donut, run around crazy, and drive your parents absolutely insane! DISCLAIMER This is not permission to actually drive parents insane, only a mere suggestion. I take absolutely no responsibility if a child literally drives their parent or parents insane or they end up in a mental hospital. I did not encourage this behavior and therefore are not responsible for any outcomes whether positive...

Review of Dunkin' Delays:

Oh Dunkin' in Irving, where dreams go to die, Upon that Belt Line, under Texas' big sky. In the land of the coffee, where beans should be fresh, The wait for a brew is a coffee-club mesh.

Enter the dungeon, of stale wafting scent, Where time seems to crawl, and patience is spent. "They're brewing a fresh one!" the ladies declare, Yet twenty-five minutes I'm stuck in the snare.

The Handicap Spot is my throne of despair, Where Java-less dreams fill the caffeine-less air. They claim it's in progress, that ambrosia divine, Yet I doubt the machine is even plugged in its line!

Oh ladies of Dunkin', of mysterious brew, Where time stands still, and logic flew. Are you planting coffee trees, from scratch, in the back? Or teaching those beans your slow-motion knack?

Maybe they’re waltzing in elegant dance, With cups in their hands, in a caffeine trance. Or perhaps they’re knights on a donut-bound quest, While customers wait, on this arduous test.

Delight in the delay, take comfort, dear heart, For this waiting game, it is Dunkin’s fine art. To those who seek coffee, hot, timely, and swift, This store's darkest secret becomes quite a rift.

So here's my advice, my caffeine-hope plea, Find another spot where you get coffee with glee. To Dunkin’ in Irving, my poetic farewell, I leave with a chuckle, "Oh, service from hell!"It's a bunch of horse faced lesbians and they're driving people away so they don't have to work as hard. The proprietor should fire them all if he knew and...

Been meaning to post a review on my 2 experiences with this new location in Irving. First let me say how excited I was to see a Dunkin’ doughnuts close to my home! I mean I was over the top excited! I love their hazelnut coffee and my mom and daughter love their bag of bacon. So first trip we go order my coffee and the bag of bacon, the girl tells us they are out of bacon, then upon realizing my disappointment she says oh well we have it but we are really busy right now so we aren’t making any. Well she should have stuck with claiming they were out. I told her I would wait on some if that would help and then the manager gets on and proceeds to tell me the wait will be 20 min. I’m flabbergasted at this wait time and the fact that they just don’t want to make it so I tell them never mind on my whole order and I leave with nothing. A week later I give them another chance. Order the same thing my coffee and 2 orders of bacon I’m told they are out, then they say oh no wait we can do it so I get my order and leave, no only was it not very good and missing the pepper sauce stuff that makes it so good but each order only had 4 pieces of bacon. So I look online to see if I’m tripping on how much comes in an order and sure enough 8 pieces come to an order so they pretty much spilt a single order and charged me for 2! So disappointing and bad management of you ask me, telling employees to lie to customers and allowing employees to steal from customers....