Edohana — Restaurant in Irving

Worst Sushi restaurant experience ever. My mother and I went to this establishment for lunch ordered 2 crunchy rolls (sushi roll) and a plate of Soba noodles to dine in. The wait time was fine. Upon receiving our order my mother and I questioned what we received because the roll did not look like the picture on the menu board or did it resemble a sushi roll I've ever seen before. It was so horrible that I took one bite and could not bare eating it. No more than 5 minutes of receiving the dish my mom and I attempted to return/exchange the meal. The Manager and SURPRISE TO ME business owner Sarah had such a Nasty attitude and told me "When you come in here know what you want" "the roll looks fine there's nothing wrong with it" I asked if I could exchange it for the equal amount for what I paid. She was nasty to me again and said no. Supposedly it's their store policy "IF THEY DONT THINK THAT ITS SPOILD OR SEE SOMETHING WRONG WITH IT" they will not refund your money. The managers motto when you come into this "restaurant" is know what you want when you come in and make sure you've eaten it before at their establishment so this won't happen. Which is horrible. This is one of the worst sushi restaurants I've ever been to. I had to call the police and even they said same thing that this resturant is probably struggling to make it if they can not afford a $24 loss or enhange. BEWARE OF THIS PLACE AND THE NASTY "BUSINESS...

2023 Just got some rolls and it was quite the experience. We are vegetarians so I play around with avocado, cucumber, carrots and cream cheese and it was far too difficult for them to do some with tempura and some without. They had such a hard time understanding the order and then made such a big deal about how complicated it was. All you had to do was write it down….avacado cucumber cream cheese two rolls, avacado cucumber carrot two rolls watch…. I get it was off the menu but geez you don’t make your customers feel like you just did them this huge favor. Not sure what has changed in the last 2 months we haven’t ordered here but I did not appreciate their attitude. After getting the rolls I asked for some extra soy sauce and the look the lady gave me was so rude and mean!

2022 Good food & fast service! Our family love sushi from here! We enjoy our tempura flakes a lot and this is one of the few places that doesn’t skimp out on it. The staff is always so nice, they’ve never messed up our order not have we ever had complaints. We have only had the vegetarian rolls and those are delicious. While my husband has been getting rolls from them for a few years, the rest of us just started getting into sushi about a year ago. In the past year we have tried many sushi place on our travels and local and this one is...

A bit disappointing. Ordered a few different rolls, mainly because it had good reviews and was reasonably priced. The rolls are large, which is nice, but as a result they don't really have structural integrity and just fall apart when you eat them. The shrimp tempura is all tempura and for a minute I thought there might not even be a shrimp inside at all--until I found it in only one bite. I probably would avoid anything raw--I didn't eat the tuna or salmon on the rainbow roll because they looked really suspicious. Everything else just didn't have the right flavor or texture--especially the rice. If I had to order something, I'd go with the California roll--basic and cheap and perfectly fine. The only thing I would return for is the veggie tempura appetizer--even for takeout it was still crunchy and well-fried with a great assortment of veggies. I will say that it was a great takeout experience with regards to service: the person on the phone was clear, repeated the order including customization, and everything was correct...