Starbucks — Restaurant in Jackson Township

I love Starbucks in general but this location in Kroger on stringtown has the rudest most incompetent people working here ever I come in but today especially I needed to leave a review. (Young girl working alongside a heavier male with long hair) As I come in waiting to be acknowledged, I overhear her question the mobile order they just received “salted pecan cold foam, whaaat ew. “ The male replies “ some people just don’t make any sense”. When I was asked to place an order, I stated that was my order they were referring to. He says “oh”. I waited way longer than I ever have just for the young girl to say “oh, your order is down here by the way..” usually they call my name but today I was irritated by that whole experience. Luckily the drink I chose was fabulous and was almost worth the trouble. Just be kind.. it...

Gabby is probably the best that this location has to offer the rest of my rating is to be read next, Here’s why. So I drive here just about every morning and I’ve received a lot of iced coffee lattes that had a burnt coffee bean taste to them with ground in the bottom. The service isn’t the best. There’s been countless times when I roll up from order a simple order and there’s 3 people at 5Am in the morning doing nothing when the person is trying to make my drink and my husbands drinks 2drinks in total and the person making them both are struggling and the other two are not doing anything. There’s no initiative drive in that staff especially the morning shift. The coffee drinks aren’t that good I’ve had way better you’re better off going to the one in krogers location across the street a little...

Usually have a good experience here, today I had ordered a tall iced matcha latte with light ice and oat milk. I had gotten a tall matcha latte that was mostly water and with almond milk, as well as too much ice and clumps of matcha powder at the bottom. It was disappointing because I was wanting a matcha latte all day since I ran out at home:(

Also makes me concerned people are a.) not doing their job fulfilling orders to the best of their ability, and b.) what if they accidentally gave someone the wrong milk with an allergy? (Lactose intolerance, soy, nut, etc.)

And no straws were stocked by the order pickup, both employees were chatting together and I had to ask for some

Someone please address this...