KFC — Restaurant in Jacksonville

Order a fried chicken bucket from them at around 10pm. Definitely wasn’t expecting to get everything we wanted so we settled for a bucket and paid almost $40 for our bucket and sides and got home to completely disgusting chicken. It was gross and soggy beyond belief and I am for certain it was just sitting in the bucket for hours. So when we called to see if we could get it remade at another date, which the manager was nice enough to honor but we were then informed they STOP MAKING FRIED CHICKEN AT 8PM!!!!! THEY CLOSE AT 11!!!! Look this would be different if I went to a McDonald’s looking for a fish filet at almost closing time but this is a KENTUCKY FRIED CHICKEN. This is what you sell. And you stop making chicken hours before closing??? I can get an hour before but hours before?? I genuinely am astonished at this information and it really changed how I feel about KFC in general because idk how your standards are that low. The manager definitely wasn’t the nicest AT ALL but at least we can get more chicken that I can get at a different time when they decide to make...

Last night I ordered a Family Feast which contained original chicken, 3 sides, and 4 biscuits. They did not ask if we wanted any sauce which is not a big deal. The food was unfavorable. The mashed potato's were cold like out of the refrigerator, the gravy was the only thing hot, the macaroni and cheese was lukewarm, and the slaw was just slaw as usual. The chicken was warm which was fine because it was edible right away. But I had to heat up all of our food so we are lucky we went straight home and were not on the go. I was disappointed with the service and the food we received. Would not recommend this location and would rather drive to the other location which is much farther from my home. I at least got good service over at the one on N...

I've only been here twice because I don't care for KFC, but I was excited the honey bbq wings were back.

The first time, the chicken was okay, but definitely not the same sauce they used to have. The chicken also wasn't warm, but I credited that to my fiances drive home.

This time (tonight), I got the wings again and decided to try the new fries since they are only $1 with purchase....I doubt I will ever go back.

Chicken was luke warm, soggy, and unevenly sauced. Fries were also luke warm, and just leave a lot to be desired. Doesn't have any taste to them and they have an unnecessarily thick batter on them. Not even worth the $1 I spent for them. They should've just stuck with the wedges 😒

1 star because the guy who took my...