Starbucks — Restaurant in Jacksonville

Today was probably the worst customer service experience we had at this Starbucks. Normally on sundays or Saturdays we go to this particular target to enjoy a Starbucks coffee and shop. They normally are understaff and takes a while. But, they are generally super nice or just welcoming. I’m not talking over the top nice, or even remember who we are. Just nice. Today- on May 26th, around 9:55am they lady working behind the counter- with no customers when we walked up- clearly was either having a bad day- or just a rude person in general. I greeted her with a friendly “hello!” To which she responded with a dirty look and kept flipping through some laminated menu or items forms. Clearly I was interrupting- but wanted to let her know we where nice people. So she comes up to the register “how can I help you” slightly angry tone. We ordered. Didn’t ask if we wanted a receipt just walks away. Ok-cool. She breaks something causing to scream something while making my coffee. A target manager then is talking to a lady in the corner of the store who works at the deli and she’s mad as well and tells him shes on a 30. He replies “no ones in the deli!” This for some reason makes our barista angrier. She gets on a walkie and says something. Then as another way our barista to shows us she’s annoyed with our presence she doesn’t tell me our drink is done - slams it on the counter with just saying “mocha” and places it out of reach next to the machine she apparently broke. Look- I have bad days to and trust me, it’s bad but our customers don’t need to see it And a place like Starbucks doesn’t need to have anyone have this kind of experience. I recommend coming here when I guess when they are staffed appropriately, I don’t really know. We won’t be coming back...

I ordered a mocha. The girl working offered skinny mocha as that's all that was available. I didn't know what the term skinny meant. I asked, she repeated that it was skinny as if that clarified better than the first time she said it. I explained that I didn't know what skinny meant and again, she repeated that it was skinny, that's what she had and asked with attitude if I still wanted it. Realizing I was getting no where, I tried asking again if skinny meant low fat, low calorie, sugar free...? She chose low fat. Low fat is fine, thank you. I leave and take a sip in my car. I taste artificial sweetener and ask a friend that drinks Starbucks often and she tells me it does use artificial sweetener in the skinny. I'm allergic. Luckily I only had a small sip and could tell right away before making myself sick. Fortunately, I'm a very level headed person and decided to write a politely bad review and will avoid going ever again to the one in Target. She shouldn't work there with her terrible attitude and lack of knowledge...

I love target and I love Starbucks- it is just convenient. Was getting my regular order to go home and study for a test. Told the barista about it- she suggested blonde expresso shots in my venti iced white chocolate mocha instead of the regular. They have more caffeine in them and a little better taste. I tried it as I didn’t even know they existed before this and I get it every time now. Does seem to have a little extra jolt to it. For a full time student, this is a necessity! Super friendly staff and...