Burger King — Restaurant in Jamestown

Terrible.

There is a lot of bad going on here and I will actually begin on the street. The restaurant is difficult to access. The parking lot is overrun with potholes and has a poor layout. You need to cross drive-thru traffic in order to enter the restaurant.

Now to the bathroom. Why is everything wet? They don't have any paper towels and the air-dryer is too weak to get your hands dry.

The restaurant was dirty. There were many flies. The tables were messy going into the lunch rush. Luckily there were not many customers. And what is the deal with the pop machine? Who made the decision to put all of the pop nozzles into one spout? Why does it have a disgusting touch screen that is always sticky? How has this device improved any aspect of getting food? It hasn't, it is shtick and gimmicky.

Moving on. The staff ignored me for a solid 3-4 minutes. As the flies buzzed around my head and a terrifying young lady running food snarled at her co-workers, I did consider leaving. But something kept me there to see this thing through. Terrifying is an understatement. When the cashier did finally acknowledge me, she glared through me, deep down to my most inner soul. She scowled with pure hatred of my simple presence. She didn't even need to say anything, and by co-incidence she didn't.

Our food was awful and took too long. Our chicken nuggets were cold and rubbery from sitting in the warmer all morning. It was really gross. My cheeseburgers were flattened and also cold. They were dry and nasty. The fries were overcooked. The one saving grace was that the Grilled Chicken was fresh, but only because we had to wait for them to make a new one.

They were able to get my food out though. They did the thing were they call your number and then run away so you can't ask for anything else. But I was persistent and wanted some ranch. When I asked, I thought the lady was going to punch me in the face. She was so mad that she slammed her bag down, it was very strange. I thanked her with some ironic enthusiasm but she ignored me. But, then I ecstatically wished her a nice day and I got a response and got a curt "you too".

After dodging some cars in the drive-thru. I got back into my car with my family to hit the road. No napkins.

To me, Burger King is the gold standard of bad fast food. I don't know why I continue to go there. In that sense, they win. But this experience went above and beyond anything I have seen. I can forgive the bad parking lot, the flies, and the bad food. But I can't forgive the downright nasty service. I mean, it was REALLY bad.

I got my...

Went to Burger King in Jamestown, North Dakota and gave an order of four whoppers substitute the top bun for a bottom bun because I could not have seeds on my bun due to health reasons got my order all four of the buns had a seeded bun top so I asked them if they could switch it because I specified that I could not have the seed bun and he said that’s right I remember you saying that so when he went back to fix it, he brings me back only three whoppers instead of four and then when he brought out the fourth one, I looked at all my burgers it was just a bun and a burger so I go back and then I go into the store and talk to the manager and explain this is supposed to be a whopper substitute top on for a bottom bun because I can’t have a seed bun due to health reasons they go back to the cook And he was swearing and cussing out me as a customer because of my special instruction because of my health reason I couldn’t have just order off the menu normally instead says F yourself and so on and so forth so then I said I don’t need to be treated like this. I just want my moneyback that is uncalled for. I’m leaving so she goes back to tell him she canceled the order and he goes good. She can go F herself and we don’t have to worry about these special orders and these people with health problems are f up I was upset, embarrassed, and I thought why would you treat customers like that ? They didn’t even care didn’t do anything to fix it just tell me to go F myself that is poor service poor customer service and the manager didn’t even do anything to accommodate Burger King in Jamestown North Dakota you need help that is poor...

If I would have got my refund I wouldn’t have left another bad review for you guys. So I had a DoorDash order from this place, mind you this my first time trying Burger King. I ordered like some kind of bundle and it came with 3 medium fries and as the dasher is picking up my order he sends me a message saying “no fries” I was so confused because how do you run out of fries…. And I asked the dasher if there was a substitution because he didn’t explain anything to me, I also ordered 2 fanta oranges and they didn’t even tell me or give me an option to substitute the drink they just gave me whatever. So when I got the order I asked the dasher if they switched the fries out with anything he said no. ALREADY PISSED. So I go to eat my food and there was actually no fries in there and I also paid for some cheese on one of my chicken sandwiches and never got the cheese. I went up there to get a refund the Manager told me that he couldn’t give me a refund and that I had to go through DoorDash. I went through with DoorDash support, THEY DENIED MY REFUND. So all that money was wasted, if you want to order from here you see all the horrible reviews so I suggest you be careful and don’t waste your money here. The food was DISGUSTING by the way. The drinks were so watered down, had no...