So...its Burger King. My expectations were already low. I just wanted the 2 for 5 original chicken sandwiches because I just worked my fourth straight 12 hour shift and I couldn't think about standing in front of my stove because my feet were aching like they were being hit with hammers. The line was long. And slow. I thought at first, well, im sure it will move quickly. Then I was slowly proven wrong. Then I went through stages of grief. After about 18 minutes in line, I began to think about the fact that I may spend the rest of my life in line at the East Broad Street Burger King. I began to accept the fact that my kids, that I love so much, may have to come visit me in this line, as we all grow old, with the mixed smell of burning oil and gas and occasional wafting scent of grilled burger or chicken that I may get one day if I don't die before I reach the other side of this restaurant. As the fall sun took its bedtime residence in the sky, I finally moved to the speaker, where a barely audible voice asked for and attempted to take my order. It was almost ghostly, like a voice speaking to you through decades of time, or like astronauts from the International Space Station talking to mission command in Houston. Like the Mongols speaking through interpreters before sacking ancient Baghdad, after a few attempts the disjointed voice understood what I desired, and we finally agreed on a price. And then the joke was finally played out in its entirety. The young lady at the window was so kind and thoughtful. She gave me extra napkins because my Medium Coke was spilling down the sides. I was almost moved by the gesture, because at this point I was delirious and loopy from malnutrition and fossil fuel exhaust burning what remained of my brain cells at a stupefying pace. But I really didn't understand what ruse had been played on my person until I unwrapped my first Original Chicken Sandwich. It practically squirted mayonnaise at me, like a circus clown with one of those trick roses that sprays you in the face. If I didn't know better I would have thought I was secretly filmed in a skit in Jackass 4.0, with Steve-O screaming in the Burger King kitchen "NO ONE HAS EVER CONSUMED THIS MUCH MAYONNAISE AT ONE TIME AND LIVED HAHAHAHAHAHA!!!" If I die on the toilet tonight, crapping out what's left of my insides that is not now made of mayonnaise, tell my family I love them, I tried, I just wanted 2 for 5 Original...
Read moreOnly myself, fiance, and one other couple were in the restaurant. We walk in and immediately the girl at the counter has an attitude and is acting like we're inconveniencing her. We give her our orders, first thing that happens is we ask for a small drink. She says "What drink". She didn't clarify that the machine was broken until she repeated herself about 2-3 times. But that's fine. Whatever.
Then, my fiance gave her a $50 and noticed she didn't get much back in change. She didn't offer a receipt and she didn't attempt to give one. She also didn't call out the change she was giving her. So I said "hey, we need a receipt" she stomps off. Puts paper in the printer because it was empty and prints it. And then of course, we see she shorted us $10. She again has a condescending attitude, walks over to the cash register all mad, and gives her the $10. People behind the counter asks what she shorted us, and she looked back with a snooty tone of voice "ten dollars." The receipt also showed she handed her 49.99 and not a $50 bill. Odd.
After that, she got my order wrong. I told her "I'm sorry, I said it was a meal" then she argued back with me "no, you said just the sandwich. so." so I repeated myself and she stomps off, puts fries in the little cup and sets it on the counter without saying a word then walks off.
The parking lot at this location was also pathetically maintained. I'm surprised nobody has gotten their car stuck. Sticks out like a sore thumb considering just about every other business in this shopping center is maintained except for the dump that is Burger King. The floor where the front entrance is was also a big slippery puddle. That's a nice way to get sued if an elderly person walks in and slips. Lastly, which..actually I didn't care about as much is of course the food sucks.
Seriously, don't go here. Number one, treat people with respect. I don't care if you're having a crappy day or you don't wanna flip burgers. That's not my problem. Number two, this place again is poorly maintained in general. It's a shame I can't rate this place with a middle finger instead of giving them the satisfaction of...
Read moreSerious question, wouldn't you think closing down would look better than embarrassing the entire company? I can't even critique the food because the service was just God awful! I went in to order a simple sandwich and shake (because like always, the slushy machine was down) and watched them serve everyone their food and clear out the drive thru before getting me my order. 4 people that came in after me got their food first. People that had ordered more food received their items first. After 17 minutes exactly, I finally got my food. Before I could make it back to the car the lid pops open and my shake is all over the place. I go back inside to ask for a replacement and as I excuse myself to get some napkins, I come back to see they just sat down an empty cup and just walked off. At that point I just laughed. To walk off with the food after that would mislead them to believe such piss poor service is acceptable. I demanded a refund because I'm not about to be disrespected for an $8.53 order. Suddenly the lady asked if there was something wrong. I told her there was no need to pretend like she cared now. I got no apology or any sign of empathy for the poor service I was given and an uncouth lady with a head scarf, chomping on gum, who may have been the manager but I'm not sure, just waved me off after. Like seriously who does the hiring at these establishments? Just ghetto and pathetic. Growing up, my day would be made when my mother pulled up in the BK drive thru. Now the tenders taste like cardboard and the slushy machine is always down. Locations like this are a...
Read more