Chipotle Mexican Grill — Restaurant in Jersey Village

The night crew at this location was extremely rude. The establish closes at 11 and I arrived at 10:25 the young lady that worked the line making the entrees basically threw everything in the bowl, I wanted chicken and the cook was literally cooking chicken and she informed me that he couldn’t cut the chicken because it was for tomorrow and going in the fridge. So I had to get steak. She put literally 7 pieces of steak in the bowl and I asked for a few pieces more and she was like I’m going to have to charge you double (for a total of 14 pieces of steak) making my total 20.00 for a bowl full of rice and 14 pieces of steak. When I told the cashier I didn’t want to pay for double meat the server aggressively threw the bowl in the trash. Now the cashier was pleasant but the line server was terrible. Another couple made the same comment as well while she was serving.

I will be calling the manager as well, bc the service made me that upset. And I usually don’t take the time to even post...

After a long time waiting for them to open, Chipotle is here! While they are still working out some kinks from just opening, my husband and I had a great meal. The inside of the restaurant is very spacious and modern looking. The food itself did not look the most appetizing as most of the meats and beans looked dried out, but to our suprise were actually tender. My husband enjoyed the limited time, only chicken al pastor, but when I went right after them, they were out. They ran out of a lot and were struggling to keep food on the line. The staff wasn't the friendliest, but I attribute this it being busy and them trying to keep up. Food is to your typical Chipotle standard, so we plan on coming back as everything waa enjoyable, and the chicken al pastor had an almost mole flavor, so hopeful they will keep it...

I walked in with my daughter and begin placing my order after waiting in line. They ran out of steak meat and said it would be a few minutes. We said that's fine and stepped to the side as they put our bowls (3) to the side where the chef was cutting. Someone picked up our bowls and gave them away. When they realized we were still waiting after the steak meat was ready he called us over and asked our order to begin remaking it. In the midst of remaking it he then tells us we had to get back in line. I questioned why we would need to get back in line and couldn't get and answer. We left rather than causing a scene but this was terrible service and complete ignorance and lack...