Pizza Shoppe — Restaurant in Kansas City

I am not sure how this place got even close to a 3 star review. Maybe because the service was good. We went in to try this place based on Google reviews. Terrible decision. 38 bucks later plus tip, we should have stayed home and had a frozen pizza. We ordered the Tuesday special. Two small salads, appetizer, and a large one topping pizza. The salads were tiny, with lettuce, mozzarella, two pepperonis and fake bacon bits, all drenched in salad dressing in a bowl the size of an orange. The cheese bread was low quality bread with melted mozzarella cheese and shaker style Parmesan on top. Bread wasn’t crispy at all. Pizza was paper thin crust, tasted sweet and the sauce and cheese was sub par. We ordered it with ground beef and the meat was about what you would expect from a prison or large hospital cafeteria. The only positive take away was the server. She was extremely pleasant and I honestly felt bad for her because she is associated with this terrible food. We have never left extra pizza on the table and not gotten a take home box for left overs. Today we did. Save your hard earned money and just get a Tony’s frozen pizza. You will thank me for the money you saved and the disappointment you won’t have to feel. ...

Went into Pizza Shoppe today with my wife for lunch. The waitress with short hair seated us. Was very nice to my wife......but horrible to me! I asked about the salad dressing options, and she was so short! I asked about pizza toppings, and she said.."It's your pizza, I won't be eating it!" Like I said, just mean to me yet nice to my wife. No refills on drinks and when asked for to go cups. Usually they bring you fresh drinks! Nope, just put empty cups with lids on the table. I even asked my wife if I said or did anything wrong? She said no, maybe she is just having a bad day. Ok.. but why just be mean and hateful to me??? Anyway, pizza was good. I just felt like that will he the last time I go there for a while. There is no need to treat people that way no matter what kind of day...

Today’s experience- June 2021: We ordered our standard pizza we get and love with pepper jack cheese and it came looking like it had a grayish/red sauce spread on top of the pizza. Turns out it was some sort of cheese that was burnt, but didn’t look like any burnt cheese I’ve ever seen. It tasted different too- almost like burnt cream cheese or something. They’d been improving since our previous bad experience. We love their pizza when they get it right, but maybe they changed their cheese quality or something.

Old review: Have loved this place for years, but this location has let us down over the past several months. Don’t know if there’s new ownership, or what. Different people there now and they’ve gotten our carry-out order wrong twice...