Subway — Restaurant in Kansas City

I came in, and I was treated very poorly :( I have always not had a good experience at this subway location. The lady that made my Sandwhich was RUDE and was in a hurry to close… but they closed at 9:30 … and it wasn’t even 9:30!!! She had freckles and had braces… I believe she’s the manager … She was busy in the back doing dishes and asked me to wait until she was done … and then I told her what I wanted when she came back out and she was throwing my sandwhich around because she was in SUCH A HURRY and literally ALMOST SLIPPED out of her hands… I asked her for extra black olives and she slaps them on the sandwhich and only puts them in the middle… and then kept asking quickly what else I wanted and I was like girl slowwww downnn let me think… and then she goes to wrap up the sandwhich and basically the sauce on my sandwhich got everywhere on the wrapping because she barely wrapped it up… POOR SERVICE and not good with customers. She does not need to be working in the food industry if she cannot treat people with kindness and I’m pretty sure this girl has had other not so good reviews either… shows a lot...

There is no way for me to express adequately just how mad I am. This is the second time I have ordered at the location in Kansas City, KS 66109. Both experiences were absolutely horrific.

Two hours ago I ordered eight sandwiches on the app to be ready by 4:30. The app told me the sandwiches were being made. The app told me the sandwiches were done. This is for a time sensitive thing for a birthday party. My husband is at the location right now and they let him know that no one has touched those sandwiches and that the app actually defaults so that it tells you it’s done when it’s not.

Hands-down, this is the worst restaurant in Kansas City. Save your money because they don’t deserve a penny from you.

*update: I spoke to the manager and she let me know that even if you order your sandwiches ahead of time, the tickets don’t come in until 15 minutes before your sandwich is ready. She also let me know that they have employee issues. None of this is appropriate or justifiable and I’m not OK with...

Visited this establishment while out near the Kansas Speedway. When we entered the store noone greeted us or welcomed us into the store. The young ladies working that day didn't smile or appear to have any customer service skills. They both spoke under their breath where you could barely hear either one of them.

My husband and I both ordered the Chicken Garlic sandwich and the food was decent but not great. We kept having to repeat ourselves when requesting certain toppings on the sandwiches.

The bathrooms weren't well kept. The store itself looked clean but the customer service was so lackluster there was no way we were going to stay to dine in. We were made to feel like we were bothering these young ladies working there and that neither one of them really even wanted to be there to begin with.

Overall, this wasn't a very good experience at all. I wouldn't return and therfore can't recommend this...