XR — Restaurant in Kansas City

After multiple conversations with friends, I feel I need to leave a review. I had my birthday at Percheron and the staff was awesome, super helpful and made us feel welcome. Unfortunately, it started raining and we had to relocate downstairs to the XR bar.

The second we got to XR, we were treated as unwelcome even though the bar manager upstairs said it would not be a problem. It was a super negative vibe - from the way the server talked to my gf, to the way that the bartenders hesitated to serve us (we were literally one drink in). To say we were unattended to is an understatement.

I was with a diverse group and even I felt othered, as if I was in trouble just for being there. We were well dressed and polite even while being talked down to by the bartenders. It was obvious that other guests were not being treated this way.

TLDR: Percheron is cool and the staff are lovely, while XR is bad vibes and the staff need unconscious...

Quite possibly the slowest service I've ever experienced. Our group waited about an hour for our drinks, let alone food, while we watched our waiter pretending to do things at the bar, but realistically just killing time before his shift ends. Meanwhile people at the bar got drinks immediately. The water our waiter promised never arrived, of course. A member of a party needed to leave, so tried to go tell our waiter, but he impolitely cut her off so he could go pretend to do more things. I've never once walked out of a restaurant, but after we waited another 15 minutes with no sign of water, drinks, or food, we all left. I can't rate the food because we never got it.

The lighting on the inside was sort of cool. Since we had plenty of time...

We were from out of town and heard that XR was a place to check out. At first we had a great experience in their inside restaurant. We started off with espresso martinis which were great and service was great. Since it was a nice day we decided to go up to their roof top area to continue our experience. There we found out there was a big difference. First, our drinks were ok and order were mixed up. Food was disappointing and expensive. Service was slow compared to their downstairs restaurant. Great views of the city and had several areas to sit. Whether it was tables or comfy sectional seating. Overall, I probably would not go back for the food. However, the atmosphere had a cool vibe with great views of Kansas City on...