Papalani Gelato Poipu Shopping Village — Restaurant in Kauai

I was on a quest to find the best Macadamia nut gelato/ice cream, and out of the 6 creameries I tried on Kauai and Maui during my trip, the best version was from Papalani.

All the other creameries I tried had barely any Mac nut flavor and were more of a sweet cream or vanilla base with some Mac nut pieces mixed in. This is not the case with Papalani.

Each spoon delivers a strong punch of Mac nut flavor. You can really taste the nuts and the consistency of the gelato is so smooth/buttery compared to other gelato that's more watery tasting. My hubby wasn't too excited about me ordering so many Mac nut scoops, but after he tried it, he quickly became a fan.

I sampled and tried many other flavors. Although they're all top notch, mac nut took the cake.

We came back here on our last day on Kauai and regretted that we couldn't find anything as good during the rest of our vacation in Maui.

Price and portion sizes are great, especially for the high quality gelato you get. The owners were super sweet and friendly.

Location: cute outdoor shopping center. There was a local artist playing and singing live in the quad.

Parking: plentiful and free

This is a must eat!!! There is definitely a good flavor for everyone. I am going to daydream about the mac nut gelato until...

My wife and I went to this gelato restaurant 2 days before leaving the island, after 7 days of absolutely amazing food, and the gelato was okay (3/5). We have had much better vegan gelato throughout our travels. This place however is one of the only gelato places on the island. So if you want gelato this will suffice that craving. My 1 star rating is for the customer service unfortunately.

P.S. In the expectations of a crazy, honestly hilarious response: I have a fairly-well developed pallet and actively try foods from all over the world as we travel (which I am so thankful that I can do), and am saying your gelato is good (3/5). Not bad, not horrible, disgusting, or other negative adjective. But if you keep attacking people as aggressively as you do, to quote a response you made, 'the island has a way with dealing with people...

The gelato is good but I'm giving it a 1 star for the terrible customer service I received on Wednesday night at 8:40PM by the male employee. I went with my family earlier this week and was given 2 smaller scoops in the smallest cup for a 1 dollar up charge instead of sizing up after explaining I didn't want 2 full scoops. I walked in tonight and was denied, with a very sarcastic and unpleasant attitude and a scoff from the man working. I would have appreciated a simple no or an explanation as to why that's not done.... not to be treated poorly. 3 in my party decided against ordering after observing what happened. Not sure when it's ever ok to treat paying customers so rudely but I won't be going back ever again and don't recommend this place to anyone. Unless you want to feel bad for even...