Our experience at That Indian Place was extremely disappointing, particularly due to the abysmal service we received. As a family of nine, we understand that accommodating a larger group can sometimes be challenging, but the way the staff handled our situation was beyond unprofessional—it was downright rude and dismissive.
From the moment we arrived, we felt unwelcome. Rather than making any effort to ensure that our family could sit comfortably, the staff crammed us into a very tight and unsuitable space. It was clear that the seating arrangement was not designed for a group of our size, and this immediately made the meal uncomfortable and unenjoyable. When we politely asked for a better arrangement or even an explanation, the staff responded with short tempers and a lack of basic courtesy. Their dismissive tone and unwillingness to accommodate our needs were shocking and deeply upsetting.
The cramped seating made it impossible to relax or enjoy the meal. Instead of having a pleasant dining experience, we were left feeling squished and completely overlooked as customers. It was incredibly frustrating to see such a lack of effort on their part to make the experience even remotely comfortable for us. What should have been a special meal for our family turned into an ordeal, and it was all because of the rude and indifferent service we received.
On top of that, the overall atmosphere was ruined by the negative attitude of the staff. A restaurant’s atmosphere is just as important as the food, and unfortunately, That Indian Place failed on both counts. The lack of consideration, combined with the unprofessional behavior of the staff, made it impossible to enjoy what should have been a simple and enjoyable outing.
I cannot in good conscience recommend That Indian Place to anyone, especially if you’re planning to dine with a larger group. The staff’s inability—or unwillingness—to accommodate us with even basic decency made it clear that customer service is not a priority here. If you’re looking for a welcoming and enjoyable dining experience, I suggest...
Read more"A Gem in Kauai: That Indian Place"
From the moment we stepped into That Indian Place, we knew we were in for a treat. The ambiance of the restaurant is warm and inviting, setting the stage for an exceptional dining experience. The staff is incredibly friendly and attentive, making us feel right at home.
What truly set this place apart for us was the owner's hospitality. We had the pleasure of connecting with him, and his passion for the cuisine and dedication to his guests' satisfaction was evident. It's not often you come across such genuine hospitality.
Now, let's talk about the star of the show - the food. We were blown away by the flavours and authenticity of the dishes. Each meal was a culinary journey, and we found ourselves returning for three consecutive days just to savour more of their menu. The food was so delightful that it became a highlight of our stay in Kauai.
A special mention goes to the customised version of chole that the owner recommended to us. As regular visitors, he treated us to this chef's special dish, which was absolutely phenomenal. We loved it so much that we ordered the prawns version of the same, which was equally exquisite.
Regarding the portion sizes, while some may find them smaller compared to the mainland, it's essential to consider the quality and the context. The ingredients are mostly imported, which explains the cost. But the quality and taste of the food are unparalleled. In my opinion, this is the best Indian food I've tried so far in the US.
They also customise the spiciness according to your preference, which is a thoughtful touch. Overall, the quality and taste of the food at That Indian Place are exceptional, and I highly recommend it to anyone looking for an outstanding dining experience in Kauai. We are looking forward to trying more delicacies on...
Read moreIf you find yourself in Poipu, Hawaii, and have a craving for Indian cuisine, the Indian place in town is a must-visit. This restaurant offers an authentic and delightful dining experience that stands out amidst the diverse culinary landscape of the area.
From the moment you step in, you're greeted with a warm, inviting atmosphere. The decor subtly reflects Indian culture, enhancing the dining experience without overwhelming it. The menu is extensive, featuring a wide range of traditional dishes that cater to various tastes and dietary preferences. Whether you’re a fan of spicy curries, aromatic biryanis, or flavorful tandoori, there’s something to satisfy every palate.
The quality of the food is exceptional. Each dish is prepared with fresh, high-quality ingredients and a perfect blend of spices that showcase the rich flavors of Indian cuisine. The naan bread is particularly noteworthy—soft, fluffy, and ideal for scooping up delicious curries. The service is attentive and friendly, with staff who are knowledgeable about the menu and eager to offer recommendations.
The restaurant also offers a great value for the money, providing generous portions that are both filling and reasonably priced. Whether you're a local or just passing through, this Indian place in Poipu is a fantastic choice for a memorable meal. It’s a delightful spot that beautifully brings the flavors of India to the...
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