Vino Volo — Restaurant in Kenner

Sat down and Kischa came and gave us menus. We glanced at it and were trying to decide what we wanted. She came back and asked for our order. We told her we needed a few more minutes to order. She then went into her spiel about we had to order or leave. I understand that this is at the airport and you're expected to order if sitting there, and we were planning on ordering Wine and Food but at that point, nope! Got a water and sat there until our flight. This is the first time I haven't tipped in years and I typically tip between 20-30% based on service, but she got a attitude before we could decide what we...

Avoid this place until they sort out how to run a bar. The server failed to mention that my drink would be $43 for a Mezcal Margarita. After tip and taxes I paid $50 for one small cocktail.

The menu doesn't mention spirit prices so beware and inquire before you purchase anything. The Manager could have stepped in to ask me if that price would be ok before making the cocktail. I literally had the most expensive drink ever, and the staff was unapologetic about the miscommunication. I Will never ever go here again. To the owners, you may want to retrain your staff and update your menus with the actual prices...

The atmosphere was great and to food was amazing as advertised! The service was subpar at best - both the bartender and server were unfriendly and lowballed on the wine amount to be given. I brought it to the attention of the server which didn’t mean much and barely got any attention during payment. Do not recommend for wine but the food was good and fast.

EDIT: Management reached out and confirmed that we were served the correct amount. So this was not a service issue but also terrible management. Additionally the wine quality was abysmal....