Angelo Brocato — Restaurant in Kenner

So when i went there on Wednesday i was excited to try something from New Orleans. I wanted something a authentic and got the bagel and when i asked for a water the girl gave me the worst atttitude because how dare i not tell her i wanted a water before she try to charge me. Alright she cancelled it and i got my water then went back to get charged. She probably had a bad day. I get my water and she charges me. I let her know i need a receipt however fails to tell me it wasn’t working. I told her it was a work car and she just didn’t care. I had her take a picture of her screen at least for my work place. She ruined my day unfortunately her attitude and lack of customer service skills needs a work. I get it sometimes it’s tough working with people but there is a way to talk to your customer. Seriously observe your employees and how they treat people. I can’t even tell you if i enjoyed my food cause i Honestly don’t remember anymore. Don’t recommend. I should’ve read...

The customer service in this place is the worst. I see by the reviews that it isn’t a one time thing.

The cashier named Marilyn that waited on me was rude and unprofessional. I was in a bit of a rush and asked her to wrap my sandwiches to go. She said she didn’t have anything. I spotted some foil and asked her to use that. She wrapped the first one then threw the other 2 in the box. I asked again and she said I was rude and next time don’t get in line if I’m in a hurry.

I asked her to call a manager and she refused. I asked for a refund and she said she needed a manager to do it. Then she refused to bag up my sandwiches saying I was only paying for my sandwiches not her service.

I did fill out the survey on the receipt. I asked to be contacted as well. But from past reviews I see customer service isn’t a...

Staff is short with you, unhelpful, and act as if you're inconveniencing her. I waited under the "pick up" sign for my order, and when it was ready, she looked confused as to why I wasn't waiting at the register...for food that had to be heated up...when another person was in line...and you have a sign that says "Pick up"?? Then she wouldn't even walk to the pick up counter to bring me the food. She had me walk back to the register area after setting it down for me to get.

The sandwich was terrible. The bacon had a gamey taste - I couldn't even eat it. Nothing is labeled and there are no prices listed so you have to ask what item is, which the employee obviously hates. Would give negative stars...