Sushi Mori — Restaurant in Kennewick

All three of us got food poisoning after eating from here. We got some food for take out, chicken katsu, Seattle roll and dragon roll. The dragon roll was supposed to have eel but it was filled with cucumber and barely had any eel. And both the rolls tasted stale and not fresh at all. We eat a lot of sushi and this is by far the worst ever. Smallest portion too. About 2 hours later, me and my boyfriend and our 3 year old son all had bad stomach cramps and diarrhea within the same time frame. We didn’t have any food aside from homemade pancakes prior to that. Needless to say it was the food there. Could have trusted my gut feeling and skipped the food. To add on top of that. The service was very sub par as well. I ordered over the phone and when I got there and said my name. Without even looking at me the cashier just said a number. I was like what was that? She said the number again. Not a single greeting, not a full sentence like “that would be 37 dollars” or anything like that. And I was one of the 2 customers there. Not like they’re busy, which I can understand. Anyways. I rarely write reviews, but I feel like I’m compelled to do it to save other people some time and from...

SUSHI MORI HAS NEW OWNERS! Service was terrible, the server (never seen her before) was apathetic and rude. After waiting at least 20 minutes for our drinks, I got up to get the water myself and she said she was going to get them in a few minutes. The miso showed up during our entre instead of before like normal. They were not as busy as I've seen them and I've never had these sort of problems before. We were there celebrating so we ordered a dragon roll to share. We had to ask twice if it was still coming and the server was very snippy with us and other customers. It showed up after we were done with our meal but we weren't in a hurry so we wanted to enjoy it. The eel was ROTTEN! We immediately went to the counter to ask to have it removed from our check and to inform them. The server took the roll to the back and came back to us after a few minutes and said "the new owner doesn't speak English very well so she doesn't want to talk to you". We paid our bill and left very sad because sushi mori was our go to place for sushi. We will never return. I've tried many other sushi places and none can ever come close to sushi mori! Hands down the best...

Sushi Mori used to be such a wonderful place when Bare and Jason used to own it. It has severely gone down hill since the new owner has taken over. The food went from wonderfully delicious to sub-par, and that's after it takes about 30-45 minutes to get out to you. The waitstaff consisting of Brittany, Shelby, and Hannah all do their jobs wonderfully and treat every customer like family, so thats a huge bonus. But since Sushi Mori has gone under new management, its hard seeing the waitresses scramble around as the kitchen and the new owner are constantly making mistakes. So if you're looking for a quick dine in, don't come here but if you're looking for a place where the servers treat you wonderfully then definitely come here. I over heard the owner basically laughing at the servers over a mistake she had made. Definitely...