The Loop Restaurant

Don't often review a restaurant, but I hope to share information that will help other patrons. 2 stars for a few reasons: As some others have mentioned, some of the staff seem unhappy/disinterested in being there/helping customers. I ordered a salad with grilled salmon - the salmon was the saddest piece of grilled fish I have ever seen (for $7.50), looked very discolored, dry and extreme fish smell. I asked to switch the salmon for chicken. Employee seemed offended that I asked and annoyed when she had to explain to me that there are different types of chicken and "which one did I want?!" It took over 10 minutes to cook a very tiny piece of grilled chicken. Suggestion: Being in customer service myself, you can never go overboard with kindness. Staff, be pleasant, smile even if we can't see it, try to look and act like you care a little.

Positive, the salad itself and dressing was very good, and employee did refund me for the salmon without much hassle.

It sounds like you have a better chance of enjoying this place if you stick with the pizza and wings and don't care so much about difficult employees/service. First time and last time visiting for me.