This was my first time visiting Killington but my girlfriend has visited the area multiple times and had recommendations of places to try and things to do. She constantly talked about how good Sushi Yoshi was and so I was eager to try it. We called around 7 to ask how long the wait would be and if we could make a reservation. We were told it’s first come first serve and that the hibachi section was fully reserved for the rest of the night. We get there 5 minutes later to be told it was an hour wait which was completely understandable as it is a Saturday night. An hour goes by and we call for an update on the wait. We are then told that they miscalculated the wait time and that we wouldn’t be seated for another hour which wouldn’t be until 9 pm at this point. Then the person on the phone just hangs up abruptly. So we are then thinking about getting take out because I was still excited to try this restaurant. We make our orders and there was a misunderstanding on the menu and thought we were going to get an egg roll with our meal. We are told that option ended earlier in the afternoon. My girlfriend then asks to see if it can be an exception since they miscalculated the wait time a whole hour and were told no. The girl on the phone then proceeds to ask my girlfriend, “Is your name Karen or is there a Karen in the party, just out of curiosity?”, after already knowing her name since we asked about our wait (if you did not know, Karen is a pejorative term for a woman seeming to be entitled or demanding beyond the scope of what is normal). I was not on the phone and did not hear her say that but I could hear my girlfriend and she was not being aggressive at all. My girlfriend just says no and they end the call. When I find out what was said I am extremely offended and now angry that my girlfriend was spoken to and insulted by this girl on the phone even after we were willing to still get takeout after the “miscalculation”. I decided to then take my business elsewhere. I do not ask for excellent customer service everywhere but at least be able to do the bare minimum when it comes to decency. After reading other reviews I realize I am not the only person who has had this experience and it shows that nothing is being done to change what is happening. I plan on coming back to Killington multiple times and to make it at least a yearly trip. Every time I come I will never eat here and will tell others to not come to...
Read moreWe went here for Mother’s Day dinner. We usually have a good experience. Whoever the hostess or manager on duty was was extremely rude. We were running a few minutes late and I knew they were very strict about arriving on time for the reservation so I gave them a courtesy call. The lady on the phone was very rude and said if we didn’t arrive right away we would have to give up our hibachi table and be seated at a regular table. I assured her we would be no more than 10 minutes late and again she reminded me that if we were more than 10 minutes late we lose our spot. When we arrived the place was practically empty! There was only two other groups seated and many tables open. We were rushed through dinner and still the place was fairly empty. The sangria was the worst I’ve ever had. My sister and I got the regular red sangria. It did not taste right at all. We had to send it back. We called over the closest person that we saw and I think it happened to be the manager. She almost gave us an attitude when we asked her if we could switch our drink out because it did not taste right. She barely even apologized. Both my sister and I love sangria and we could tell it did not taste right. She gave us quite the attitude about ordering something new. When dinner ended, which was an hour after we arrived, there were still numerous hibachi tables open. I was still quite annoyed that the lady had been so rude and threatened to give up our table if we didn’t arrive within 10 minutes. I haven’t even mentioned dinner. The chef that prepared our meal was quite friendly and did a fantastic job with the show. However he barely seasoned the food. As I watched him prepare the meat and proteins none of the chicken or steak was seasoned. Not even salt or pepper. It tasted quite bland when it was served. Very small portions also. I would recommend saving your money and heading up to Mikado in Glens Falls. The food is very flavorful and the portions are huge! We’ve never had a rude waiter, waitress, host or experience with any of the staff. We Never feel like we’re being rushed through. The drinks there are...
Read moreWe visit Killington twice a year and have always gone to Sushi Yoshi With our family and friends. Tonight’s experience was one of the worst restaurant experiences we have ever had. We had a table for 9 with 4 adults and 5 children ages 8-13. Started off with drink order that took 20 minutes to be delivered and went down hill fast from there. Our waitress took our order which included appetizers, sushi and hibachi. Our drinks arrived after our hibachi chef was already at our table. Still no appetizers or sushi but hibachi was being cooked. Our waitress never bussed the table after soups and salads so we took it upon ourselves to bus our own table. Hibachi Chef was done with our meals and our appetizers were still nowhere to be seen. Meanwhile second drink order was placed. We went to talk to the manager whom was busy on his phone and seemed not concerned at all about our experience. Appetizers showed up about 15 minutes after everyone had already finished their hibachi dinner however they forgot 2 of the appetizers. The 2 people that ordered sushi for dinner still didn’t get theirs at this point. It is now 55 minutes since we sat down and everyone else is done with their dinner and just got their appetizers (who bring appetizers after the meal?). The 2nd round of drinks the adults ordered 20 minutes ago still haven’t made it to the table. Being short staffed would be completely understandable if the waitress, hostess, or manager cared to even try to improve the situation. if the staff is struggling, the manager and hostess should step up and help. The blame game between the different employees was sad. I can go on but we will never return and be sure to share our awful experience with all of our families and friends. The manager should be ashamed of the level of service. There was absolutely no apologies to be had from the manager or the server. By the way we have been in the bar restaurant business for over 25 years and would have been completely embarrassed if this was our...
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